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Date/Time: Thu, 25 Apr 2024 06:37:29 +0000



connection

View Count: 1401

[2013-07-01 16:50:39]
Sierra Chart Engineering - Posts: 104368
You need to contact your broker or whoever you are using the CTS T4 trading platform service through and let them know you are getting this message:
Reason: LockedOut

When trying to connect. They will need to unlock your account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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