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Date/Time: Sat, 27 Apr 2024 04:55:21 +0000



[User Discussion] - Sierra Chart Data Feed not working

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[2016-02-25 09:26:01]
User50742 - Posts: 3
Hello Support Center,
I have purchased tomorrow Sierra Chart Data Feed, but apparently not working. When I turn on the charts, the charts are 15 minute delay and will not move, even in the DOM are not visible limit orders. Setting data feed and sending a chart in the attached picture.
Attachment Deleted.
imageSierra Chart Data Trade Service Setting.png / V - Attached On 2016-02-25 09:23:46 UTC - Size: 299.08 KB - 323 views
imageSiera Chart Chart Setting.png / V - Attached On 2016-02-25 09:25:08 UTC - Size: 324.51 KB - 267 views
[2016-02-25 09:52:52]
Sierra Chart Engineering - Posts: 104368
The problem is you did not activate any exchanges. You can do that from here:

https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures

However, before you do that you must read this section about CME data:
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#CME

It is essential to read through the instructions because all of this is made very clear.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-02-25 09:53:04

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