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Date/Time: Fri, 26 Apr 2024 10:25:32 +0000



992

View Count: 1462

[2013-06-28 19:16:28]
User39772 - Posts: 311
Hi I updated to 992 today. Since that my TuS is empty and the bid ask lines in the chart disappeared.
[2013-06-28 23:04:29]
Sierra Chart Engineering - Posts: 104368
Make sure you have specified the Alternate Real-time Update Symbol in Chart >> Chart Settings.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-06-28 23:04:40
[2013-07-01 13:35:28]
User39772 - Posts: 311
Hello, this seems to have nothing to do with Alternate Real-time Update Symbol because:

1st in the earlier versions this field always was empty
2nd if i enter a symbol into this field now nothing changes, no DOM on chart and no TuS
[2013-07-02 01:07:13]
Sierra Chart Engineering - Posts: 104368
How do you have Global Settings >> General Settings >> Use Non-Chart Data from Remote Instances set?

Does the chart use data from a remote instance/copy of Sierra Chart?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-07-02 04:26:52

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