Login Page - Create Account

Support Board


Date/Time: Wed, 24 Apr 2024 23:45:55 +0000



yen daily chart

View Count: 1702

[2013-06-28 13:02:13]
M5amhan - Posts: 468
hello

i updated and the daily bar is not plotting correctly & indicators are not either: http://www.sierrachart.com/image.php?l=1372426402861.png

edit: it is not just yen, it is every chart

soybeans is also doing this except it goes from zero to current price in a big green bar: http://www.sierrachart.com/image.php?l=1372426383505.png aside from that problem with the indicators and how the daily bar is plotting, here is how the rollover is looking for the beans: http://www.sierrachart.com/image.php?l=1372426588928.png



gold - http://www.sierrachart.com/image.php?l=1372426311658.png

i went ahead and downgraded & here is a picture of gold plotting correctly: http://www.sierrachart.com/image.php?l=1372426773946.png

sorry about the indicators & other but they are part of the issue


thanks
Date Time Of Last Edit: 2013-06-28 13:40:53
[2013-06-28 14:29:14]
Sierra Chart Engineering - Posts: 104368
We are checking on this. You are monumentally confusing things with the studies to the point where these images are not useful for us at all.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-06-28 14:37:14]
M5amhan - Posts: 468
soybeans is also doing this except it goes from zero to current price in a big green bar

i thought i deleted that statement, sorry. this was before i upgraded this morning.

the only reason i included the studies was because that is part of the problem.. all you should need to look at is the last plotted daily bar and how the moving averages are going sharply down for no reason

maybe the attached will be less confusing for you
imageGC.PNG / V - Attached On 2013-06-28 14:36:44 UTC - Size: 12.13 KB - 474 views
[2013-06-28 14:50:43]
Sierra Chart Engineering - Posts: 104368
We cannot even properly see the price bars will all of those studies confusing it.

You need to understand, when user gives us a complex image, it gets disregarded. With all of the work that we do and all the support requests we get, we cannot be overwhelmed with information overload.

It is OK, we understand the problem after we looked at our own simple chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-06-28 14:52:19
[2013-06-28 14:57:42]
Sierra Chart Engineering - Posts: 104368
Please update to the latest prerelease in about 15 minutes. This should resolve the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-06-28 14:57:53

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account