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Date/Time: Sat, 18 May 2024 20:37:22 +0000



Having trouble connecting this morning

View Count: 1486

[2016-02-08 13:44:08]
todds - Posts: 64
Software version: 1354 | 2016-02-08 05:29:18
Uses New Spreadsheets | 2016-02-08 05:29:18
Usage end date: 2016-02-21 | 2016-02-08 05:29:18
Enabled for: Advanced Features. | 2016-02-08 05:29:18
Enabled for: Advanced Features 2. | 2016-02-08 05:29:18
Enabled for: Sierra Chart Historical Data Service. | 2016-02-08 05:29:18
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-02-08 05:29:18
Enabled for: INDEXES_DATA_BARCHART | 2016-02-08 05:29:18
Enabled for: CME (Trading Account Required) | 2016-02-08 05:29:18
Enabled for: CBOT (Trading Account Required) | 2016-02-08 05:29:18
Enabled for: COMEX (Trading Account Required) | 2016-02-08 05:29:18
Enabled for: NYMEX (Trading Account Required) | 2016-02-08 05:29:18
Received 1 data feed usernames. | 2016-02-08 05:29:18
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-02-08 05:29:18
Current selected Data/Trading service: GAIN Capital/OEC | 2016-02-08 05:29:18
Chart Update Interval: 500 | 2016-02-08 05:29:18
Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-02-08 05:29:18
2016-02-08 05:29:18 Local computer time | 2016-02-08 05:29:18
2016-02-08 13:29:18 Local computer time in UTC | 2016-02-08 05:29:18
2016-02-08 05:29:18 Local computer time in SC Time Zone | 2016-02-08 05:29:18
2016-02-08 13:29:15 Server time in UTC | 2016-02-08 05:29:18
Local computer UTC time and Server UTC time difference: 4 seconds. | 2016-02-08 05:29:18
Program path: C:\SierraChart\ | 2016-02-08 05:29:18
Data Files path: C:\SierraChart\Data\ | 2016-02-08 05:29:18
OS Version Number: 6.2 | 2016-02-08 05:29:18
Locale Information: C | 2016-02-08 05:29:18

Checking for new symbol settings for oec | 2016-02-08 05:29:18
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2016-02-08 05:29:18
HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-02-08 05:29:19
HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-02-08 05:29:19
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-02-08 05:29:19
Symbol settings are up-to-date for oec | 2016-02-08 05:29:19


GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-08 05:35:35
GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-08 05:35:35
GainCapital FIX Trading socket (231) | Connected. | 2016-02-08 05:35:35
GainCapital FIX Trading socket (231) | Starting TLS 1.2 connection. | 2016-02-08 05:35:35
GainCapital FIX Trading socket (231) | SSL connection established. | 2016-02-08 05:35:35
GainCapital FIX Trading: Sending the Logon message. | 2016-02-08 05:35:35
GainCapital FIX Trading | Connected to trading server. | 2016-02-08 05:35:36
GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-08 05:35:36
GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-08 05:35:36
GainCapital FAST Data socket (232) | Connected. | 2016-02-08 05:35:36
GainCapital FAST Data: Sending the Hello message. | 2016-02-08 05:35:36
GainCapital FAST Data: Sending the Logon message. | 2016-02-08 05:35:36
GAIN Capital/OEC | Connected to data and trading server. | 2016-02-08 05:35:36
Socket (230) | Shutdown and closed. | 2016-02-08 05:35:36
SC Exchange Data | Disconnected from the server. | 2016-02-08 05:35:36
Mapping YMH6 to YMH16. Service code: cbot | 2016-02-08 05:35:36
SC Exchange Data | Starting real-time market data updates for: YMH16. ID: 1 | 2016-02-08 05:35:36
SC Exchange Data | Using username 0 | 2016-02-08 05:35:36
SC Exchange Data | Connecting to the server scdf1.sierracharts.com. Port 10048 | 2016-02-08 05:35:36
Mapping GGCG6 to GCG16. Service code: comex | 2016-02-08 05:35:36
SC Exchange Data | Starting real-time market data updates for: GCG16. ID: 2 | 2016-02-08 05:35:36
Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-02-08 05:35:36
GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-08 05:35:36
GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-08 05:35:36
GainCapital FIX Trading socket (231) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-08 05:35:36
GainCapital FIX Trading socket (231) | SSL has been shut down. | 2016-02-08 05:35:36
GainCapital FIX Trading socket (231) | SSL object has been freed. SSL state is now disconnected. | 2016-02-08 05:35:36
GainCapital FIX Trading socket (231) | Shutdown and closed. | 2016-02-08 05:35:36
Connection to the external service has been lost. | 2016-02-08 05:35:36
GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-08 05:35:36
Socket (233) | Connected. | 2016-02-08 05:35:36
SC Exchange Data | Connected to server. | 2016-02-08 05:35:36
SC Exchange Data | Sending Encoding Request to server | 2016-02-08 05:35:36
GainCapital FAST Data: Sending a Logout message. | 2016-02-08 05:35:36
GAIN Capital/OEC | Disconnected. | 2016-02-08 05:35:36
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-08 05:35:36
GainCapital FAST Data socket (232) | Closed. No error. | 2016-02-08 05:35:36
GainCapital FAST Data socket (232) | Shutdown and closed. | 2016-02-08 05:35:36
GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-08 05:35:36
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-08 05:35:36
SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-08 05:35:36
SC Exchange Data | Sending logon request message. | 2016-02-08 05:35:36
SC Exchange Data | Server Name: SC Real-Time Server. | 2016-02-08 05:35:36
SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2016-02-08 05:35:36
SC Exchange Data | Successfully connected. | 2016-02-08 05:35:36
SC Exchange Data | Restarting real-time data updates for symbol: GGCG6 -> GCG16 | 2016-02-08 05:35:36
SC Exchange Data | Restarting real-time data updates for symbol: YMH6 -> YMH16 | 2016-02-08 05:35:36

GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-08 05:35:39
GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-08 05:35:39
GainCapital FIX Trading socket (234) | Connected. | 2016-02-08 05:35:39
GainCapital FIX Trading socket (234) | Starting TLS 1.2 connection. | 2016-02-08 05:35:39
GainCapital FIX Trading socket (234) | SSL connection established. | 2016-02-08 05:35:39
GainCapital FIX Trading: Sending the Logon message. | 2016-02-08 05:35:39
GainCapital FIX Trading | Connected to trading server. | 2016-02-08 05:35:39
GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-08 05:35:39
GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-08 05:35:39
GainCapital FAST Data socket (235) | Connected. | 2016-02-08 05:35:40
GainCapital FAST Data: Sending the Hello message. | 2016-02-08 05:35:40
GainCapital FAST Data: Sending the Logon message. | 2016-02-08 05:35:40
GAIN Capital/OEC | Connected to data and trading server. | 2016-02-08 05:35:40
Socket (233) | Shutdown and closed. | 2016-02-08 05:35:40
SC Exchange Data | Disconnected from the server. | 2016-02-08 05:35:40
Mapping YMH6 to YMH16. Service code: cbot | 2016-02-08 05:35:40
SC Exchange Data | Starting real-time market data updates for: YMH16. ID: 1 | 2016-02-08 05:35:40
SC Exchange Data | Using username 0 | 2016-02-08 05:35:40
SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2016-02-08 05:35:40
Mapping GGCG6 to GCG16. Service code: comex | 2016-02-08 05:35:40
SC Exchange Data | Starting real-time market data updates for: GCG16. ID: 2 | 2016-02-08 05:35:40
Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-02-08 05:35:40
GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-08 05:35:40
GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-08 05:35:40
GainCapital FIX Trading socket (234) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-08 05:35:40
GainCapital FIX Trading socket (234) | SSL has been shut down. | 2016-02-08 05:35:40
GainCapital FIX Trading socket (234) | SSL object has been freed. SSL state is now disconnected. | 2016-02-08 05:35:40
GainCapital FIX Trading socket (234) | Shutdown and closed. | 2016-02-08 05:35:40
Connection to the external service has been lost. | 2016-02-08 05:35:40
GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-08 05:35:40
Socket (236) | Connected. | 2016-02-08 05:35:40
SC Exchange Data | Connected to server. | 2016-02-08 05:35:40
SC Exchange Data | Sending Encoding Request to server | 2016-02-08 05:35:40
GainCapital FAST Data: Sending a Logout message. | 2016-02-08 05:35:40
GAIN Capital/OEC | Disconnected. | 2016-02-08 05:35:40
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-08 05:35:40
SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-08 05:35:40
SC Exchange Data | Sending logon request message. | 2016-02-08 05:35:40
GainCapital FAST Data socket (235) | Closed. No error. | 2016-02-08 05:35:40
GainCapital FAST Data socket (235) | Shutdown and closed. | 2016-02-08 05:35:40
GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-08 05:35:40
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-08 05:35:40
SC Exchange Data | Server Name: SC Real-Time Server. | 2016-02-08 05:35:40
SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2016-02-08 05:35:40
SC Exchange Data | Successfully connected. | 2016-02-08 05:35:40
SC Exchange Data | Restarting real-time data updates for symbol: GGCG6 -> GCG16 | 2016-02-08 05:35:40
SC Exchange Data | Restarting real-time data updates for symbol: YMH6 -> YMH16 | 2016-02-08 05:35:40

GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-08 05:35:43
GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-08 05:35:43
GainCapital FIX Trading socket (237) | Connected. | 2016-02-08 05:35:43
GainCapital FIX Trading socket (237) | Starting TLS 1.2 connection. | 2016-02-08 05:35:43
GainCapital FIX Trading socket (237) | SSL connection established. | 2016-02-08 05:35:43
GainCapital FIX Trading: Sending the Logon message. | 2016-02-08 05:35:43
GainCapital FIX Trading | Connected to trading server. | 2016-02-08 05:35:43
GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-08 05:35:43
GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-08 05:35:43
GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-08 05:35:43
GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-08 05:35:43
GainCapital FIX Trading socket (237) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-08 05:35:43
GainCapital FIX Trading socket (237) | SSL has been shut down. | 2016-02-08 05:35:43
GainCapital FIX Trading socket (237) | SSL object has been freed. SSL state is now disconnected. | 2016-02-08 05:35:43
GainCapital FIX Trading socket (237) | Shutdown and closed. | 2016-02-08 05:35:43
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-08 05:35:44
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-08 05:35:44
GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-08 05:35:44
GainCapital FAST Data socket (238) | Connected. | 2016-02-08 05:35:44
GainCapital FAST Data: Sending the Hello message. | 2016-02-08 05:35:44
GainCapital FAST Data: Sending a Logout message. | 2016-02-08 05:35:44
GAIN Capital/OEC | Disconnected. | 2016-02-08 05:35:44
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-08 05:35:44
GainCapital FAST Data: Sending the Logon message. | 2016-02-08 05:35:44
GainCapital FAST Data socket (238) | Closed. No error. | 2016-02-08 05:35:44
GainCapital FAST Data socket (238) | Shutdown and closed. | 2016-02-08 05:35:44
GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-08 05:35:44
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-08 05:35:44

GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-08 05:35:47
GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-08 05:35:47
GainCapital FIX Trading socket (239) | Connected. | 2016-02-08 05:35:47
GainCapital FIX Trading socket (239) | Starting TLS 1.2 connection. | 2016-02-08 05:35:47
GainCapital FIX Trading socket (239) | SSL connection established. | 2016-02-08 05:35:47
GainCapital FIX Trading: Sending the Logon message. | 2016-02-08 05:35:47
GainCapital FIX Trading | Connected to trading server. | 2016-02-08 05:35:47
GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-08 05:35:47
GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-08 05:35:47
GainCapital FIX Trading: Received a Logout message. | 2016-02-08 05:35:47
GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-08 05:35:47
GainCapital FIX Trading socket (239) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-08 05:35:47
GainCapital FIX Trading socket (239) | SSL has been shut down. | 2016-02-08 05:35:47
GainCapital FIX Trading socket (239) | SSL object has been freed. SSL state is now disconnected. | 2016-02-08 05:35:47
GainCapital FIX Trading socket (239) | Shutdown and closed. | 2016-02-08 05:35:47
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-08 05:35:47
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-08 05:35:47
GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-08 05:35:47
GainCapital FAST Data socket (240) | Connected. | 2016-02-08 05:35:47
GainCapital FAST Data: Sending the Hello message. | 2016-02-08 05:35:47
GainCapital FAST Data: Sending a Logout message. | 2016-02-08 05:35:47
GAIN Capital/OEC | Disconnected. | 2016-02-08 05:35:47
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-08 05:35:47
GainCapital FAST Data: Sending the Logon message. | 2016-02-08 05:35:47
GainCapital FAST Data socket (240) | Closed. No error. | 2016-02-08 05:35:47
GainCapital FAST Data socket (240) | Shutdown and closed. | 2016-02-08 05:35:47
GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-08 05:35:47
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-08 05:35:47
File >> Disconnect selected. | 2016-02-08 05:35:49
Socket (236) | Shutdown and closed. | 2016-02-08 05:35:49
SC Exchange Data | Disconnected from the server. | 2016-02-08 05:35:49
GAIN Capital/OEC | Disconnected. | 2016-02-08 05:35:49
Date Time Of Last Edit: 2016-02-08 19:00:50
[2016-02-08 15:33:34]
NRGTrader - Posts: 351
My Gain (OEC) feed was working fine until about 10 minutes ago (1025ET) - disconnected now constantly trying to reconnect.
[2016-02-08 15:46:13]
User341584 - Posts: 44
Same, Mine stopped working too? OEC feed working through other platform though??
[2016-02-08 15:48:29]
JayShea - Posts: 92
My Gain feed is connected but not to Sierra. Wish it were.
Date Time Of Last Edit: 2016-02-08 15:51:18
[2016-02-08 15:50:53]
NRGTrader - Posts: 351
If User 341584 by "other platform" you mean the OEC/Gain Trading platform, then yes, my trading platform feed is working; the feed to SC is not functioning.
[2016-02-08 15:53:49]
Sierra Chart Engineering - Posts: 104368
We are aware OEC has a problem. We are contacting OEC about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-02-08 15:59:06]
NRGTrader - Posts: 351
Resumed RT updating at 1056ET, however "historical" between roughly 1020ET and 1055ET is missing, even after "delete and download".
[2016-02-08 16:02:37]
NRGTrader - Posts: 351
Reboot resolved "historical" issue
[2016-02-08 16:04:16]
todds - Posts: 64
Connected now.
[2016-02-08 19:03:16]
Sierra Chart Engineering - Posts: 104368
Regarding post #1 we see this:

GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-08 05:35:40

That is the reason for the connection problem at that time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-02-10 13:12:52]
User341584 - Posts: 44
I think this problem has returned this morning. Anybody else having problems?
Thank you
[2016-02-10 13:15:21]
JayShea - Posts: 92
I use Gain and (touch wood) no problems to report currently.
JD
[2016-02-10 13:32:34]
todds - Posts: 64
I am having trouble connecting to Gain again this morning. I am only connected in one location. Please help.

Software version: 1354 | 2016-02-10 05:28:05
Uses New Spreadsheets | 2016-02-10 05:28:05
Usage end date: 2016-02-21 | 2016-02-10 05:28:05
Enabled for: Advanced Features. | 2016-02-10 05:28:05
Enabled for: Advanced Features 2. | 2016-02-10 05:28:05
Enabled for: Sierra Chart Historical Data Service. | 2016-02-10 05:28:05
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-02-10 05:28:05
Enabled for: INDEXES_DATA_BARCHART | 2016-02-10 05:28:05
Enabled for: CME (Trading Account Required) | 2016-02-10 05:28:05
Enabled for: CBOT (Trading Account Required) | 2016-02-10 05:28:05
Enabled for: COMEX (Trading Account Required) | 2016-02-10 05:28:05
Enabled for: NYMEX (Trading Account Required) | 2016-02-10 05:28:05
Received 1 data feed usernames. | 2016-02-10 05:28:05
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-02-10 05:28:05
Current selected Data/Trading service: GAIN Capital/OEC | 2016-02-10 05:28:05
Chart Update Interval: 500 | 2016-02-10 05:28:05
Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-02-10 05:28:05
2016-02-10 05:28:05 Local computer time | 2016-02-10 05:28:05
2016-02-10 13:28:05 Local computer time in UTC | 2016-02-10 05:28:05
2016-02-10 05:28:05 Local computer time in SC Time Zone | 2016-02-10 05:28:05
2016-02-10 13:28:02 Server time in UTC | 2016-02-10 05:28:05
Local computer UTC time and Server UTC time difference: 6 seconds. | 2016-02-10 05:28:05
Program path: C:\SierraChart\ | 2016-02-10 05:28:05
Data Files path: C:\SierraChart\Data\ | 2016-02-10 05:28:05
OS Version Number: 6.2 | 2016-02-10 05:28:05
Locale Information: C | 2016-02-10 05:28:05

Checking for new symbol settings for oec | 2016-02-10 05:28:05
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2016-02-10 05:28:05
HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-02-10 05:28:06
HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-02-10 05:28:06
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-02-10 05:28:06
Symbol settings are up-to-date for oec | 2016-02-10 05:28:06

GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-10 05:28:11
GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:11
GainCapital FIX Trading socket (4) | Connected. | 2016-02-10 05:28:11
GainCapital FIX Trading socket (4) | Starting TLS 1.2 connection. | 2016-02-10 05:28:11
GainCapital FIX Trading socket (4) | SSL connection established. | 2016-02-10 05:28:11
GainCapital FIX Trading: Sending the Logon message. | 2016-02-10 05:28:11
GainCapital FIX Trading | Connected to trading server. | 2016-02-10 05:28:11
GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-10 05:28:11
GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:11
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-02-10 05:28:11
HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-02-10 05:28:11
HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-02-10 05:28:11
GainCapital FAST Data socket (5) | Connected. | 2016-02-10 05:28:11
GainCapital FAST Data: Sending the Hello message. | 2016-02-10 05:28:11
GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-10 05:28:11
GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-10 05:28:11
GainCapital FIX Trading socket (4) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-10 05:28:11
GainCapital FIX Trading socket (4) | SSL has been shut down. | 2016-02-10 05:28:11
GainCapital FIX Trading socket (4) | SSL object has been freed. SSL state is now disconnected. | 2016-02-10 05:28:11
GainCapital FIX Trading socket (4) | Shutdown and closed. | 2016-02-10 05:28:11
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-10 05:28:11
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-10 05:28:11
GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-10 05:28:11
GainCapital FAST Data: Sending the Logon message. | 2016-02-10 05:28:11
GainCapital FAST Data: Sending a Logout message. | 2016-02-10 05:28:12
GAIN Capital/OEC | Disconnected. | 2016-02-10 05:28:12
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-10 05:28:12
GainCapital FAST Data socket (5) | Closed. No error. | 2016-02-10 05:28:12
GainCapital FAST Data socket (5) | Shutdown and closed. | 2016-02-10 05:28:12
GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-10 05:28:12
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-10 05:28:12

GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-10 05:28:15
GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:15
GainCapital FIX Trading socket (6) | Connected. | 2016-02-10 05:28:15
GainCapital FIX Trading socket (6) | Starting TLS 1.2 connection. | 2016-02-10 05:28:15
GainCapital FIX Trading socket (6) | SSL connection established. | 2016-02-10 05:28:15
GainCapital FIX Trading: Sending the Logon message. | 2016-02-10 05:28:15
GainCapital FIX Trading | Connected to trading server. | 2016-02-10 05:28:15
GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-10 05:28:15
GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:15
GainCapital FAST Data socket (7) | Connected. | 2016-02-10 05:28:15
GainCapital FAST Data: Sending the Hello message. | 2016-02-10 05:28:15
GainCapital FAST Data: Sending the Logon message. | 2016-02-10 05:28:15
GAIN Capital/OEC | Connected to data and trading server. | 2016-02-10 05:28:15
Mapping YMH6 to YMH16. Service code: cbot | 2016-02-10 05:28:15
SC Exchange Data | Starting real-time market data updates for: YMH16. ID: 1 | 2016-02-10 05:28:15
SC Exchange Data | Using username 0 | 2016-02-10 05:28:15
SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2016-02-10 05:28:15
Mapping GGCG6 to GCG16. Service code: comex | 2016-02-10 05:28:15
SC Exchange Data | Starting real-time market data updates for: GCG16. ID: 2 | 2016-02-10 05:28:15
GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-10 05:28:15
GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-10 05:28:15
GainCapital FIX Trading socket (6) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-10 05:28:15
GainCapital FIX Trading socket (6) | SSL has been shut down. | 2016-02-10 05:28:15
GainCapital FIX Trading socket (6) | SSL object has been freed. SSL state is now disconnected. | 2016-02-10 05:28:15
GainCapital FIX Trading socket (6) | Shutdown and closed. | 2016-02-10 05:28:15
Connection to the external service has been lost. | 2016-02-10 05:28:15
GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-10 05:28:15
Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-02-10 05:28:15
GainCapital FAST Data: Sending a Logout message. | 2016-02-10 05:28:15
GAIN Capital/OEC | Disconnected. | 2016-02-10 05:28:15
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-10 05:28:15
GainCapital FAST Data socket (7) | Closed. No error. | 2016-02-10 05:28:15
GainCapital FAST Data socket (7) | Shutdown and closed. | 2016-02-10 05:28:15
GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-10 05:28:15
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-10 05:28:15
Socket (8) | Connected. | 2016-02-10 05:28:15
SC Exchange Data | Connected to server. | 2016-02-10 05:28:15
SC Exchange Data | Sending Encoding Request to server | 2016-02-10 05:28:15
SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-10 05:28:15
SC Exchange Data | Sending logon request message. | 2016-02-10 05:28:15
SC Exchange Data | Server Name: SC Real-Time Server. | 2016-02-10 05:28:16
SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2016-02-10 05:28:16
SC Exchange Data | Successfully connected. | 2016-02-10 05:28:16
SC Exchange Data | Restarting real-time data updates for symbol: GGCG6 -> GCG16 | 2016-02-10 05:28:16
SC Exchange Data | Restarting real-time data updates for symbol: YMH6 -> YMH16 | 2016-02-10 05:28:16

GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-10 05:28:18
GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:18
GainCapital FIX Trading socket (9) | Connected. | 2016-02-10 05:28:18
GainCapital FIX Trading socket (9) | Starting TLS 1.2 connection. | 2016-02-10 05:28:18
GainCapital FIX Trading socket (9) | SSL connection established. | 2016-02-10 05:28:19
GainCapital FIX Trading: Sending the Logon message. | 2016-02-10 05:28:19
GainCapital FIX Trading | Connected to trading server. | 2016-02-10 05:28:19
GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-10 05:28:19
GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:19
GainCapital FAST Data socket (10) | Connected. | 2016-02-10 05:28:19
GainCapital FAST Data: Sending the Hello message. | 2016-02-10 05:28:19
GainCapital FAST Data: Sending the Logon message. | 2016-02-10 05:28:19
GAIN Capital/OEC | Connected to data and trading server. | 2016-02-10 05:28:19
Socket (8) | Shutdown and closed. | 2016-02-10 05:28:19
SC Exchange Data | Disconnected from the server. | 2016-02-10 05:28:19
Mapping YMH6 to YMH16. Service code: cbot | 2016-02-10 05:28:19
SC Exchange Data | Starting real-time market data updates for: YMH16. ID: 1 | 2016-02-10 05:28:20
SC Exchange Data | Using username 0 | 2016-02-10 05:28:20
SC Exchange Data | Connecting to the server scdf1.sierracharts.com. Port 10048 | 2016-02-10 05:28:20
Mapping GGCG6 to GCG16. Service code: comex | 2016-02-10 05:28:20
SC Exchange Data | Starting real-time market data updates for: GCG16. ID: 2 | 2016-02-10 05:28:20
GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-10 05:28:20
GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-10 05:28:20
GainCapital FIX Trading socket (9) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-10 05:28:20
GainCapital FIX Trading socket (9) | SSL has been shut down. | 2016-02-10 05:28:20
GainCapital FIX Trading socket (9) | SSL object has been freed. SSL state is now disconnected. | 2016-02-10 05:28:20
GainCapital FIX Trading socket (9) | Shutdown and closed. | 2016-02-10 05:28:20
Connection to the external service has been lost. | 2016-02-10 05:28:20
GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-10 05:28:20
Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-02-10 05:28:20
GainCapital FAST Data: Sending a Logout message. | 2016-02-10 05:28:20
GAIN Capital/OEC | Disconnected. | 2016-02-10 05:28:20
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-10 05:28:20
GainCapital FAST Data socket (10) | Closed. No error. | 2016-02-10 05:28:20
GainCapital FAST Data socket (10) | Shutdown and closed. | 2016-02-10 05:28:20
GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-10 05:28:20
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-10 05:28:20
Socket (11) | Connected. | 2016-02-10 05:28:20
SC Exchange Data | Connected to server. | 2016-02-10 05:28:20
SC Exchange Data | Sending Encoding Request to server | 2016-02-10 05:28:20
SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-10 05:28:20
SC Exchange Data | Sending logon request message. | 2016-02-10 05:28:20
SC Exchange Data | Server Name: SC Real-Time Server. | 2016-02-10 05:28:20
SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2016-02-10 05:28:20
SC Exchange Data | Successfully connected. | 2016-02-10 05:28:20
SC Exchange Data | Restarting real-time data updates for symbol: GGCG6 -> GCG16 | 2016-02-10 05:28:20
SC Exchange Data | Restarting real-time data updates for symbol: YMH6 -> YMH16 | 2016-02-10 05:28:20

GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-10 05:28:23
GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:23
GainCapital FIX Trading socket (12) | Connected. | 2016-02-10 05:28:23
GainCapital FIX Trading socket (12) | Starting TLS 1.2 connection. | 2016-02-10 05:28:23
GainCapital FIX Trading socket (12) | SSL connection established. | 2016-02-10 05:28:23
GainCapital FIX Trading: Sending the Logon message. | 2016-02-10 05:28:23
GainCapital FIX Trading | Connected to trading server. | 2016-02-10 05:28:23
GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-10 05:28:23
GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:23
GainCapital FAST Data socket (13) | Connected. | 2016-02-10 05:28:23
GainCapital FAST Data: Sending the Hello message. | 2016-02-10 05:28:23
GainCapital FAST Data: Sending the Logon message. | 2016-02-10 05:28:23
GAIN Capital/OEC | Connected to data and trading server. | 2016-02-10 05:28:23
Socket (11) | Shutdown and closed. | 2016-02-10 05:28:23
SC Exchange Data | Disconnected from the server. | 2016-02-10 05:28:23
Mapping YMH6 to YMH16. Service code: cbot | 2016-02-10 05:28:23
SC Exchange Data | Starting real-time market data updates for: YMH16. ID: 1 | 2016-02-10 05:28:23
SC Exchange Data | Using username 0 | 2016-02-10 05:28:23
SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2016-02-10 05:28:23
Mapping GGCG6 to GCG16. Service code: comex | 2016-02-10 05:28:23
SC Exchange Data | Starting real-time market data updates for: GCG16. ID: 2 | 2016-02-10 05:28:23
Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-02-10 05:28:23
GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-10 05:28:23
GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-10 05:28:23
GainCapital FIX Trading socket (12) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-10 05:28:23
GainCapital FIX Trading socket (12) | SSL has been shut down. | 2016-02-10 05:28:23
GainCapital FIX Trading socket (12) | SSL object has been freed. SSL state is now disconnected. | 2016-02-10 05:28:23
GainCapital FIX Trading socket (12) | Shutdown and closed. | 2016-02-10 05:28:23
Connection to the external service has been lost. | 2016-02-10 05:28:23
GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-10 05:28:23
GainCapital FAST Data: Sending a Logout message. | 2016-02-10 05:28:24
GAIN Capital/OEC | Disconnected. | 2016-02-10 05:28:24
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-10 05:28:24
Socket (14) | Connected. | 2016-02-10 05:28:24
SC Exchange Data | Connected to server. | 2016-02-10 05:28:24
SC Exchange Data | Sending Encoding Request to server | 2016-02-10 05:28:24
GainCapital FAST Data socket (13) | Closed. No error. | 2016-02-10 05:28:24
GainCapital FAST Data socket (13) | Shutdown and closed. | 2016-02-10 05:28:24
GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-10 05:28:24
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-10 05:28:24
SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-10 05:28:24
SC Exchange Data | Sending logon request message. | 2016-02-10 05:28:24
SC Exchange Data | Server Name: SC Real-Time Server. | 2016-02-10 05:28:24
SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2016-02-10 05:28:24
SC Exchange Data | Successfully connected. | 2016-02-10 05:28:24
SC Exchange Data | Restarting real-time data updates for symbol: GGCG6 -> GCG16 | 2016-02-10 05:28:24
SC Exchange Data | Restarting real-time data updates for symbol: YMH6 -> YMH16 | 2016-02-10 05:28:24

GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-10 05:28:27
GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:27
GainCapital FIX Trading socket (15) | Connected. | 2016-02-10 05:28:27
GainCapital FIX Trading socket (15) | Starting TLS 1.2 connection. | 2016-02-10 05:28:27
GainCapital FIX Trading socket (15) | SSL connection established. | 2016-02-10 05:28:27
GainCapital FIX Trading: Sending the Logon message. | 2016-02-10 05:28:27
GainCapital FIX Trading | Connected to trading server. | 2016-02-10 05:28:27
GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-10 05:28:27
GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:27
GainCapital FAST Data socket (16) | Connected. | 2016-02-10 05:28:27
GainCapital FAST Data: Sending the Hello message. | 2016-02-10 05:28:27
GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-10 05:28:27
GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-10 05:28:27
GainCapital FIX Trading socket (15) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-10 05:28:27
GainCapital FIX Trading socket (15) | SSL has been shut down. | 2016-02-10 05:28:27
GainCapital FIX Trading socket (15) | SSL object has been freed. SSL state is now disconnected. | 2016-02-10 05:28:27
GainCapital FIX Trading socket (15) | Shutdown and closed. | 2016-02-10 05:28:27
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-10 05:28:27
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-10 05:28:27
GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-10 05:28:27
GainCapital FAST Data: Sending the Logon message. | 2016-02-10 05:28:27
GainCapital FAST Data: Sending a Logout message. | 2016-02-10 05:28:27
GAIN Capital/OEC | Disconnected. | 2016-02-10 05:28:27
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-10 05:28:27
GainCapital FAST Data socket (16) | Closed. No error. | 2016-02-10 05:28:27
GainCapital FAST Data socket (16) | Shutdown and closed. | 2016-02-10 05:28:27
GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-10 05:28:27
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-10 05:28:27

GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-10 05:28:30
GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:30
GainCapital FIX Trading socket (17) | Connected. | 2016-02-10 05:28:30
GainCapital FIX Trading socket (17) | Starting TLS 1.2 connection. | 2016-02-10 05:28:30
GainCapital FIX Trading socket (17) | SSL connection established. | 2016-02-10 05:28:30
GainCapital FIX Trading: Sending the Logon message. | 2016-02-10 05:28:31
GainCapital FIX Trading | Connected to trading server. | 2016-02-10 05:28:31
GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-10 05:28:31
GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:31
GainCapital FAST Data socket (18) | Connected. | 2016-02-10 05:28:31
GainCapital FAST Data: Sending the Hello message. | 2016-02-10 05:28:31
GainCapital FAST Data: Sending the Logon message. | 2016-02-10 05:28:31
GAIN Capital/OEC | Connected to data and trading server. | 2016-02-10 05:28:31
Socket (14) | Shutdown and closed. | 2016-02-10 05:28:31
SC Exchange Data | Disconnected from the server. | 2016-02-10 05:28:31
Mapping YMH6 to YMH16. Service code: cbot | 2016-02-10 05:28:31
SC Exchange Data | Starting real-time market data updates for: YMH16. ID: 1 | 2016-02-10 05:28:31
SC Exchange Data | Using username 0 | 2016-02-10 05:28:31
SC Exchange Data | Connecting to the server scdf1.sierracharts.com. Port 10048 | 2016-02-10 05:28:31
Mapping GGCG6 to GCG16. Service code: comex | 2016-02-10 05:28:31
SC Exchange Data | Starting real-time market data updates for: GCG16. ID: 2 | 2016-02-10 05:28:31
Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-02-10 05:28:31
GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-10 05:28:31
GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-10 05:28:31
GainCapital FIX Trading socket (17) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-10 05:28:31
GainCapital FIX Trading socket (17) | SSL has been shut down. | 2016-02-10 05:28:31
GainCapital FIX Trading socket (17) | SSL object has been freed. SSL state is now disconnected. | 2016-02-10 05:28:31
GainCapital FIX Trading socket (17) | Shutdown and closed. | 2016-02-10 05:28:31
Connection to the external service has been lost. | 2016-02-10 05:28:31
GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-10 05:28:31
Socket (19) | Connected. | 2016-02-10 05:28:31
SC Exchange Data | Connected to server. | 2016-02-10 05:28:31
SC Exchange Data | Sending Encoding Request to server | 2016-02-10 05:28:31
GainCapital FAST Data: Sending a Logout message. | 2016-02-10 05:28:31
GAIN Capital/OEC | Disconnected. | 2016-02-10 05:28:31
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-10 05:28:31
GainCapital FAST Data socket (18) | Closed. No error. | 2016-02-10 05:28:31
GainCapital FAST Data socket (18) | Shutdown and closed. | 2016-02-10 05:28:31
GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-10 05:28:31
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-10 05:28:31
SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-10 05:28:31
SC Exchange Data | Sending logon request message. | 2016-02-10 05:28:31
SC Exchange Data | Server Name: SC Real-Time Server. | 2016-02-10 05:28:31
SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2016-02-10 05:28:31
SC Exchange Data | Successfully connected. | 2016-02-10 05:28:31
SC Exchange Data | Restarting real-time data updates for symbol: GGCG6 -> GCG16 | 2016-02-10 05:28:31
SC Exchange Data | Restarting real-time data updates for symbol: YMH6 -> YMH16 | 2016-02-10 05:28:31

GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-10 05:28:34
GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:34
GainCapital FIX Trading socket (20) | Connected. | 2016-02-10 05:28:34
GainCapital FIX Trading socket (20) | Starting TLS 1.2 connection. | 2016-02-10 05:28:34
GainCapital FIX Trading socket (20) | SSL connection established. | 2016-02-10 05:28:34
GainCapital FIX Trading: Sending the Logon message. | 2016-02-10 05:28:34
GainCapital FIX Trading | Connected to trading server. | 2016-02-10 05:28:34
GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-10 05:28:34
GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:34
GainCapital FAST Data socket (21) | Connected. | 2016-02-10 05:28:34
GainCapital FAST Data: Sending the Hello message. | 2016-02-10 05:28:34
GainCapital FAST Data: Sending the Logon message. | 2016-02-10 05:28:35
GAIN Capital/OEC | Connected to data and trading server. | 2016-02-10 05:28:35
Socket (19) | Shutdown and closed. | 2016-02-10 05:28:35
SC Exchange Data | Disconnected from the server. | 2016-02-10 05:28:35
Mapping YMH6 to YMH16. Service code: cbot | 2016-02-10 05:28:35
SC Exchange Data | Starting real-time market data updates for: YMH16. ID: 1 | 2016-02-10 05:28:35
SC Exchange Data | Using username 0 | 2016-02-10 05:28:35
SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2016-02-10 05:28:35
Mapping GGCG6 to GCG16. Service code: comex | 2016-02-10 05:28:35
SC Exchange Data | Starting real-time market data updates for: GCG16. ID: 2 | 2016-02-10 05:28:35
Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-02-10 05:28:35
GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-10 05:28:35
GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-10 05:28:35
GainCapital FIX Trading socket (20) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-10 05:28:35
GainCapital FIX Trading socket (20) | SSL has been shut down. | 2016-02-10 05:28:35
GainCapital FIX Trading socket (20) | SSL object has been freed. SSL state is now disconnected. | 2016-02-10 05:28:35
GainCapital FIX Trading socket (20) | Shutdown and closed. | 2016-02-10 05:28:35
Connection to the external service has been lost. | 2016-02-10 05:28:35
GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-10 05:28:35
Socket (22) | Connected. | 2016-02-10 05:28:35
SC Exchange Data | Connected to server. | 2016-02-10 05:28:35
SC Exchange Data | Sending Encoding Request to server | 2016-02-10 05:28:35
GainCapital FAST Data: Sending a Logout message. | 2016-02-10 05:28:35
GAIN Capital/OEC | Disconnected. | 2016-02-10 05:28:35
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-10 05:28:35
GainCapital FAST Data socket (21) | Closed. No error. | 2016-02-10 05:28:35
GainCapital FAST Data socket (21) | Shutdown and closed. | 2016-02-10 05:28:35
GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-10 05:28:35
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-10 05:28:35
SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-10 05:28:35
SC Exchange Data | Sending logon request message. | 2016-02-10 05:28:35
SC Exchange Data | Server Name: SC Real-Time Server. | 2016-02-10 05:28:35
SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2016-02-10 05:28:35
SC Exchange Data | Successfully connected. | 2016-02-10 05:28:35
SC Exchange Data | Restarting real-time data updates for symbol: GGCG6 -> GCG16 | 2016-02-10 05:28:35
SC Exchange Data | Restarting real-time data updates for symbol: YMH6 -> YMH16 | 2016-02-10 05:28:35

GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-10 05:28:38
GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:38
GainCapital FIX Trading socket (23) | Connected. | 2016-02-10 05:28:38
GainCapital FIX Trading socket (23) | Starting TLS 1.2 connection. | 2016-02-10 05:28:38
GainCapital FIX Trading socket (23) | SSL connection established. | 2016-02-10 05:28:38
GainCapital FIX Trading: Sending the Logon message. | 2016-02-10 05:28:38
GainCapital FIX Trading | Connected to trading server. | 2016-02-10 05:28:38
GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-10 05:28:38
GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:38
GainCapital FAST Data socket (24) | Connected. | 2016-02-10 05:28:38
GainCapital FAST Data: Sending the Hello message. | 2016-02-10 05:28:38
GainCapital FAST Data: Sending the Logon message. | 2016-02-10 05:28:38
GAIN Capital/OEC | Connected to data and trading server. | 2016-02-10 05:28:39
Socket (22) | Shutdown and closed. | 2016-02-10 05:28:39
SC Exchange Data | Disconnected from the server. | 2016-02-10 05:28:39
Mapping YMH6 to YMH16. Service code: cbot | 2016-02-10 05:28:39
SC Exchange Data | Starting real-time market data updates for: YMH16. ID: 1 | 2016-02-10 05:28:39
SC Exchange Data | Using username 0 | 2016-02-10 05:28:39
SC Exchange Data | Connecting to the server scdf1.sierracharts.com. Port 10048 | 2016-02-10 05:28:39
Mapping GGCG6 to GCG16. Service code: comex | 2016-02-10 05:28:39
SC Exchange Data | Starting real-time market data updates for: GCG16. ID: 2 | 2016-02-10 05:28:39
Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-02-10 05:28:39
GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-10 05:28:39
GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-10 05:28:39
GainCapital FIX Trading socket (23) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-10 05:28:39
GainCapital FIX Trading socket (23) | SSL has been shut down. | 2016-02-10 05:28:39
GainCapital FIX Trading socket (23) | SSL object has been freed. SSL state is now disconnected. | 2016-02-10 05:28:39
GainCapital FIX Trading socket (23) | Shutdown and closed. | 2016-02-10 05:28:39
Connection to the external service has been lost. | 2016-02-10 05:28:39
GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-10 05:28:39
Socket (25) | Connected. | 2016-02-10 05:28:39
SC Exchange Data | Connected to server. | 2016-02-10 05:28:39
SC Exchange Data | Sending Encoding Request to server | 2016-02-10 05:28:39
GainCapital FAST Data: Sending a Logout message. | 2016-02-10 05:28:39
GAIN Capital/OEC | Disconnected. | 2016-02-10 05:28:39
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-10 05:28:39
GainCapital FAST Data socket (24) | Closed. No error. | 2016-02-10 05:28:39
GainCapital FAST Data socket (24) | Shutdown and closed. | 2016-02-10 05:28:39
GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-10 05:28:39
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-10 05:28:39
SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-10 05:28:39
SC Exchange Data | Sending logon request message. | 2016-02-10 05:28:39
SC Exchange Data | Server Name: SC Real-Time Server. | 2016-02-10 05:28:39
SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2016-02-10 05:28:39
SC Exchange Data | Successfully connected. | 2016-02-10 05:28:39
SC Exchange Data | Restarting real-time data updates for symbol: GGCG6 -> GCG16 | 2016-02-10 05:28:39
SC Exchange Data | Restarting real-time data updates for symbol: YMH6 -> YMH16 | 2016-02-10 05:28:39

GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-10 05:28:42
GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:42
GainCapital FIX Trading socket (26) | Connected. | 2016-02-10 05:28:42
GainCapital FIX Trading socket (26) | Starting TLS 1.2 connection. | 2016-02-10 05:28:42
GainCapital FIX Trading socket (26) | SSL connection established. | 2016-02-10 05:28:42
GainCapital FIX Trading: Sending the Logon message. | 2016-02-10 05:28:42
GainCapital FIX Trading | Connected to trading server. | 2016-02-10 05:28:42
GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-10 05:28:42
GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:42
GainCapital FAST Data socket (27) | Connected. | 2016-02-10 05:28:42
GainCapital FAST Data: Sending the Hello message. | 2016-02-10 05:28:42
GainCapital FAST Data: Sending the Logon message. | 2016-02-10 05:28:43
GAIN Capital/OEC | Connected to data and trading server. | 2016-02-10 05:28:43
Socket (25) | Shutdown and closed. | 2016-02-10 05:28:43
SC Exchange Data | Disconnected from the server. | 2016-02-10 05:28:43
Mapping YMH6 to YMH16. Service code: cbot | 2016-02-10 05:28:43
SC Exchange Data | Starting real-time market data updates for: YMH16. ID: 1 | 2016-02-10 05:28:43
SC Exchange Data | Using username 0 | 2016-02-10 05:28:43
SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2016-02-10 05:28:43
Mapping GGCG6 to GCG16. Service code: comex | 2016-02-10 05:28:43
SC Exchange Data | Starting real-time market data updates for: GCG16. ID: 2 | 2016-02-10 05:28:43
Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-02-10 05:28:43
GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-10 05:28:43
GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-10 05:28:43
GainCapital FIX Trading socket (26) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-10 05:28:43
GainCapital FIX Trading socket (26) | SSL has been shut down. | 2016-02-10 05:28:43
GainCapital FIX Trading socket (26) | SSL object has been freed. SSL state is now disconnected. | 2016-02-10 05:28:43
GainCapital FIX Trading socket (26) | Shutdown and closed. | 2016-02-10 05:28:43
Connection to the external service has been lost. | 2016-02-10 05:28:43
GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-10 05:28:43
Socket (28) | Connected. | 2016-02-10 05:28:43
SC Exchange Data | Connected to server. | 2016-02-10 05:28:43
SC Exchange Data | Sending Encoding Request to server | 2016-02-10 05:28:43
GainCapital FAST Data: Sending a Logout message. | 2016-02-10 05:28:43
GAIN Capital/OEC | Disconnected. | 2016-02-10 05:28:43
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-10 05:28:43
SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-10 05:28:43
SC Exchange Data | Sending logon request message. | 2016-02-10 05:28:43
GainCapital FAST Data socket (27) | Closed. No error. | 2016-02-10 05:28:43
GainCapital FAST Data socket (27) | Shutdown and closed. | 2016-02-10 05:28:43
GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-10 05:28:43
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-10 05:28:43
SC Exchange Data | Server Name: SC Real-Time Server. | 2016-02-10 05:28:43
SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2016-02-10 05:28:43
SC Exchange Data | Successfully connected. | 2016-02-10 05:28:43
SC Exchange Data | Restarting real-time data updates for symbol: GGCG6 -> GCG16 | 2016-02-10 05:28:43
SC Exchange Data | Restarting real-time data updates for symbol: YMH6 -> YMH16 | 2016-02-10 05:28:43

GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-10 05:28:46
GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:46
GainCapital FIX Trading socket (29) | Connected. | 2016-02-10 05:28:46
GainCapital FIX Trading socket (29) | Starting TLS 1.2 connection. | 2016-02-10 05:28:46
GainCapital FIX Trading socket (29) | SSL connection established. | 2016-02-10 05:28:46
GainCapital FIX Trading: Sending the Logon message. | 2016-02-10 05:28:46
GainCapital FIX Trading | Connected to trading server. | 2016-02-10 05:28:46
GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-10 05:28:46
GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:46
GainCapital FAST Data socket (30) | Connected. | 2016-02-10 05:28:47
GainCapital FAST Data: Sending the Hello message. | 2016-02-10 05:28:47
GainCapital FAST Data: Sending the Logon message. | 2016-02-10 05:28:47
GAIN Capital/OEC | Connected to data and trading server. | 2016-02-10 05:28:47
Socket (28) | Shutdown and closed. | 2016-02-10 05:28:47
SC Exchange Data | Disconnected from the server. | 2016-02-10 05:28:47
Mapping YMH6 to YMH16. Service code: cbot | 2016-02-10 05:28:47
SC Exchange Data | Starting real-time market data updates for: YMH16. ID: 1 | 2016-02-10 05:28:47
SC Exchange Data | Using username 0 | 2016-02-10 05:28:47
SC Exchange Data | Connecting to the server scdf1.sierracharts.com. Port 10048 | 2016-02-10 05:28:47
Mapping GGCG6 to GCG16. Service code: comex | 2016-02-10 05:28:47
SC Exchange Data | Starting real-time market data updates for: GCG16. ID: 2 | 2016-02-10 05:28:47
Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-02-10 05:28:47
GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-10 05:28:47
GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-10 05:28:47
GainCapital FIX Trading socket (29) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-10 05:28:47
GainCapital FIX Trading socket (29) | SSL has been shut down. | 2016-02-10 05:28:47
GainCapital FIX Trading socket (29) | SSL object has been freed. SSL state is now disconnected. | 2016-02-10 05:28:47
GainCapital FIX Trading socket (29) | Shutdown and closed. | 2016-02-10 05:28:47
Connection to the external service has been lost. | 2016-02-10 05:28:47
GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-10 05:28:47
GainCapital FAST Data: Sending a Logout message. | 2016-02-10 05:28:47
GAIN Capital/OEC | Disconnected. | 2016-02-10 05:28:47
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-10 05:28:47
Socket (31) | Connected. | 2016-02-10 05:28:47
SC Exchange Data | Connected to server. | 2016-02-10 05:28:47
SC Exchange Data | Sending Encoding Request to server | 2016-02-10 05:28:47
GainCapital FAST Data socket (30) | Closed. No error. | 2016-02-10 05:28:47
GainCapital FAST Data socket (30) | Shutdown and closed. | 2016-02-10 05:28:47
GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-10 05:28:47
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-10 05:28:47
SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-10 05:28:47
SC Exchange Data | Sending logon request message. | 2016-02-10 05:28:47
SC Exchange Data | Server Name: SC Real-Time Server. | 2016-02-10 05:28:47
SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2016-02-10 05:28:47
SC Exchange Data | Successfully connected. | 2016-02-10 05:28:47
SC Exchange Data | Restarting real-time data updates for symbol: GGCG6 -> GCG16 | 2016-02-10 05:28:47
SC Exchange Data | Restarting real-time data updates for symbol: YMH6 -> YMH16 | 2016-02-10 05:28:47

GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-10 05:28:50
GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:50
GainCapital FIX Trading socket (32) | Connected. | 2016-02-10 05:28:50
GainCapital FIX Trading socket (32) | Starting TLS 1.2 connection. | 2016-02-10 05:28:50
GainCapital FIX Trading socket (32) | SSL connection established. | 2016-02-10 05:28:50
GainCapital FIX Trading: Sending the Logon message. | 2016-02-10 05:28:50
GainCapital FIX Trading | Connected to trading server. | 2016-02-10 05:28:50
GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-10 05:28:50
GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:50
GainCapital FAST Data socket (33) | Connected. | 2016-02-10 05:28:50
GainCapital FAST Data: Sending the Hello message. | 2016-02-10 05:28:50
GainCapital FAST Data: Sending the Logon message. | 2016-02-10 05:28:51
GAIN Capital/OEC | Connected to data and trading server. | 2016-02-10 05:28:51
Socket (31) | Shutdown and closed. | 2016-02-10 05:28:51
SC Exchange Data | Disconnected from the server. | 2016-02-10 05:28:51
Mapping YMH6 to YMH16. Service code: cbot | 2016-02-10 05:28:51
SC Exchange Data | Starting real-time market data updates for: YMH16. ID: 1 | 2016-02-10 05:28:51
SC Exchange Data | Using username 0 | 2016-02-10 05:28:51
SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2016-02-10 05:28:51
Mapping GGCG6 to GCG16. Service code: comex | 2016-02-10 05:28:51
SC Exchange Data | Starting real-time market data updates for: GCG16. ID: 2 | 2016-02-10 05:28:51
Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-02-10 05:28:51
GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-10 05:28:51
GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-10 05:28:51
GainCapital FIX Trading socket (32) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-10 05:28:51
GainCapital FIX Trading socket (32) | SSL has been shut down. | 2016-02-10 05:28:51
GainCapital FIX Trading socket (32) | SSL object has been freed. SSL state is now disconnected. | 2016-02-10 05:28:51
GainCapital FIX Trading socket (32) | Shutdown and closed. | 2016-02-10 05:28:51
Connection to the external service has been lost. | 2016-02-10 05:28:51
GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-10 05:28:51
Socket (34) | Connected. | 2016-02-10 05:28:51
SC Exchange Data | Connected to server. | 2016-02-10 05:28:51
SC Exchange Data | Sending Encoding Request to server | 2016-02-10 05:28:51
GainCapital FAST Data: Sending a Logout message. | 2016-02-10 05:28:51
GAIN Capital/OEC | Disconnected. | 2016-02-10 05:28:51
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-10 05:28:51
SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-10 05:28:51
SC Exchange Data | Sending logon request message. | 2016-02-10 05:28:51
GainCapital FAST Data socket (33) | Closed. No error. | 2016-02-10 05:28:51
GainCapital FAST Data socket (33) | Shutdown and closed. | 2016-02-10 05:28:51
GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-10 05:28:51
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-10 05:28:51
SC Exchange Data | Server Name: SC Real-Time Server. | 2016-02-10 05:28:51
SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2016-02-10 05:28:51
SC Exchange Data | Successfully connected. | 2016-02-10 05:28:51
SC Exchange Data | Restarting real-time data updates for symbol: GGCG6 -> GCG16 | 2016-02-10 05:28:51
SC Exchange Data | Restarting real-time data updates for symbol: YMH6 -> YMH16 | 2016-02-10 05:28:51

GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-10 05:28:54
GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-10 05:28:54
GainCapital FIX Trading socket (35) | Connected. | 2016-02-10 05:28:54
GainCapital FIX Trading socket (35) | Starting TLS 1.2 connection. | 2016-02-10 05:28:54
GainCapital FIX Trading socket (35) | SSL connection established. | 2016-02-10 05:28:54
File >> Disconnect selected. | 2016-02-10 05:28:54
GainCapital FIX Trading: DisconnectFIX called. | 2016-02-10 05:28:54
GainCapital FIX Trading socket (35) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-10 05:28:54
GainCapital FIX Trading socket (35) | SSL has been shut down. | 2016-02-10 05:28:54
GainCapital FIX Trading socket (35) | SSL object has been freed. SSL state is now disconnected. | 2016-02-10 05:28:54
GainCapital FIX Trading socket (35) | Shutdown and closed. | 2016-02-10 05:28:54
GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-10 05:28:54
Socket (34) | Shutdown and closed. | 2016-02-10 05:28:54
SC Exchange Data | Disconnected from the server. | 2016-02-10 05:28:54
GAIN Capital/OEC | Disconnected. | 2016-02-10 05:28:54
[2016-02-10 13:39:58]
User341584 - Posts: 44
Same here
[2016-02-10 14:06:15]
todds - Posts: 64
Still not connecting
[2016-02-10 14:36:20]
User341584 - Posts: 44
nothing
[2016-02-10 14:52:59]
todds - Posts: 64
Is anyone looking into this?
[2016-02-10 15:51:55]
Sierra Chart - Max - Posts: 5618
You are getting the following error:
GainCapital FIX Trading: Received a Logout message. Text = User connected from another location

This indicates that you have been logged out because you are connected to the Gain Capital FIX server in another copy of Sierra Chart. Only one connection is allowed at a time.
Sierra Chart Support
[2016-02-10 16:00:21]
todds - Posts: 64
I am not connected in another location that I know of. I only have one platform open.
[2016-02-10 16:04:28]
User341584 - Posts: 44
Im getting same and only connected to 1 platform as well
[2016-02-10 16:04:42]
todds - Posts: 64
This same thing happened Monday. I logged on successfully yesterday.
[2016-02-10 16:11:17]
Sierra Chart - Max - Posts: 5618
This is a GAIN/OEC issue.
Sierra Chart Support
[2016-02-10 16:13:53]
todds - Posts: 64
Is there something I can do from my end or is Sierra Charts working on it?
[2016-02-10 16:17:05]
User341584 - Posts: 44
My OEC data works on other platform just not Sierra?
[2016-02-10 19:36:33]
Sierra Chart Engineering - Posts: 104368
There is nothing we can do regarding these connection problems other than if this is an ongoing issue and Gain Capital is not giving you the proper support that you require, consider using another supported trading service:
https://www.sierrachart.com/index.php?page=doc/Data.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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