Support Board
Date/Time: Sat, 10 May 2025 10:23:49 +0000
connection
View Count: 978
| [2016-02-05 00:19:24] |
| User75519 - Posts: 15 |
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CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-02-04 19:04:41 socket (0) | Error on address resolution. Windows error code 11004: The requested name is valid, but no data of the requested type was found. | 2016-02-04 19:04:52 CQG FIX: Socket connection was closed without any logout messages sent or received. | 2016-02-04 19:04:52 CQG FIX: Disconnected. | 2016-02-04 19:04:52 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-04 19:04:52 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-04 19:04:52 CQG FIX Trading | Disconnected. | 2016-02-04 19:04:52 |
| [2016-02-05 00:25:58] |
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socket (0) | Error on address resolution. Windows error code 11004: The requested name is valid, but no data of the requested type was found. | 2016-02-04 19:04:52 This is going to be a problem with domain name resolution on your system. A simple solution to this usually is to restart the computer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-05 00:26:46
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| [2016-02-05 00:36:46] |
| User75519 - Posts: 15 |
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i have tried many times.i also get CQG FIX Trading | CQG User message | Log: No response to server ping request sent 30 seconds ago. | Source: Web API Server | 2016-02-04 19:33:40 * |
| [2016-02-05 00:55:30] |
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Both of these are uncommon to receive. So it seems safe to say there is a significant connectivity problem between your computer and the CQG server. However, the first problem relating to DNS, really is a local issue. Can you try another Internet connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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