Support Board
Date/Time: Sun, 11 May 2025 18:18:06 +0000
problem reading data NTG 201305 natural gas
View Count: 2268
| [2013-03-28 16:56:35] |
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We cannot tell what the symbol of the Historical Daily chart is. Please let us know. In the case of the Intraday chart, you are using the TAS contract (NGT). Are you aware of that? That is not the typical futures market that would be traded. The data will not be the same as the NG contract. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-03-28 17:06:54] |
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Yes, we know. You will not necessarily be able to properly chart TAS markets.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-03-28 17:12:25] |
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Open a chart for the NG futures contract and then post an image of it, by following these steps here: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image You should have no trouble with the NG futures contract. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-03-28 21:11:28] |
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We have contacted your broker about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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