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Date/Time: Sat, 02 Mar 2024 01:17:53 +0000



SC real-time data feed problem - TF

View Count: 590

[2016-02-04 14:32:41]
vrunrun - Posts: 53
Just found a problem with TF (see attached). Note the 5-min chart can't update. CL, GC works ok. ver. 1364. Pls check. Thks.
Private File
[2016-02-04 18:33:31]
Sierra Chart Engineering - Posts: 104368
This chart image is unacceptable for us. It must be a simple image posted by following these instructions here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#Image

Anyway we do not need to see a chart.

So you are not receiving the real-time ICE TF data?

Provide a copy of the Message Log by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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