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Date/Time: Sat, 02 Mar 2024 01:03:38 +0000



Minute

View Count: 661

[2016-02-04 14:32:22]
User970233 - Posts: 3
Good morning,
I am still not able to obtain minute bar data. Attached is a screenshot and below are the Sierra Chart logs.

Thank you
Isaac


logs
Software version: 1362 | 2016-02-04 13:18:19
Uses New Spreadsheets | 2016-02-04 13:18:19
Usage end date: 2016-02-16 | 2016-02-04 13:18:19
Enabled for: Advanced Features. | 2016-02-04 13:18:19
Enabled for: Advanced Features 2. | 2016-02-04 13:18:19
Enabled for: Sierra Chart Historical Data Service. | 2016-02-04 13:18:19
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-02-04 13:18:19
Current selected Data/Trading service: SC Data - All Services | 2016-02-04 13:18:19
Chart Update Interval: 500 | 2016-02-04 13:18:19
Time Zone: +00:00:00 (UTC+00) | 2016-02-04 13:18:19
2016-02-04 07:18:19 Local computer time | 2016-02-04 13:18:19
2016-02-04 13:18:19 Local computer time in UTC | 2016-02-04 13:18:19
2016-02-04 13:18:19 Local computer time in SC Time Zone | 2016-02-04 13:18:19
2016-02-02 04:20:05 Server time in UTC | 2016-02-04 13:18:19
Local computer UTC time and Server UTC time difference: 3 seconds. | 2016-02-04 13:18:19
Program path: C:\development\clientsoftware\SierraChart\ | 2016-02-04 13:18:19
Data Files path: C:\development\clientsoftware\SierraChart\Data\ | 2016-02-04 13:18:19
OS Version Number: 6.2 | 2016-02-04 13:18:19
Locale Information: C | 2016-02-04 13:18:19

AAPL [M] 1 Min #7 | Reloading chart. | 2016-02-04 13:29:05
AAPL [M] 1 Min #7 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\development\clientsoftware\SierraChart\Data\AAPL.scid | 2016-02-04 13:29:05
imageSierra Chart.png / V - Attached On 2016-02-04 14:31:32 UTC - Size: 78.34 KB - 212 views
[2016-02-04 18:28:19]
Sierra Chart Engineering - Posts: 104368
Select File >> Connect to Data Feed.

Select Edit >> Delete All Data and Download.

If there still is a problem, provide a copy of the Message Log by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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