Support Board
Date/Time: Wed, 15 Jan 2025 16:08:25 +0000
Historical Download Skipped
View Count: 812
| [2016-02-04 13:16:45] |
| User120395 - Posts: 2 |
|
Hello, My live charts will not open. I get the messaged "Historical Download Skipped" every time I try to log in. Yesterday they were working fine, but it appears the data feed stopped at around 2pm yesterday, (UK time). I do not know how to restart the feed. Could someone please help? Many thanks, Chris |
| [2016-02-04 13:47:55] |
| User120395 - Posts: 2 |
|
Actually, it's ok! I have since realized the cause of the problem lay in my account being out of date! I have purchased another month and it is all working fine. Chris |
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