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Date/Time: Tue, 23 Apr 2024 22:12:26 +0000



using multiple log ins

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[2013-06-27 18:41:51]
SHCM - Posts: 20
I keep getting the error "logged in elsewhere" when trying to log into sierra on a different computer. It is the same username and password however the account number is different. I an using cts t4 to connect through sierra. It isn't sierras log in but cts. Cts said it is allowed on their end. Is this not allowed through sierra? Thanks
[2013-06-27 18:53:00]
Sierra Chart Engineering - Posts: 104368
It is most certainly allowed through Sierra Chart, but CTS is only going to allow one simultaneous connection per CTS T4 username to their system.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-06-27 21:20:25]
SHCM - Posts: 20
Ok thanks. Is there a way to specify an account number per window inside the one log in? The different windows would autotrade different account numbers and different programs.
[2013-06-27 22:07:14]
Sierra Chart Engineering - Posts: 104368
This is currently under development.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-06-27 22:19:55]
SHCM - Posts: 20
Great, this would be very useful for our situation when it comes out.

I didn't want to start another thread, but what is the progress on shortening the symbols from CTS? For example....to get a chart to load for ES on CTS using sierra I would have to type in "CME_Eq-ES-CME_20130300_ESH3" That is extremely long and I can't remember that. Typing ESH13 is easier.

Thanks again.
[2013-06-27 22:46:31]
Sierra Chart Engineering - Posts: 104368
The symbols will not be shorter but they will look like this:
ES.CME_20130300_ESH3.CME_Eq
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-06-27 22:49:15]
SHCM - Posts: 20
ok thanks
[2013-06-27 23:35:55]
Sierra Chart Engineering - Posts: 104368
Sierra Chart provides easy ways to change the symbol of the chart. For example, there is the Associated Watch List:
http://www.sierrachart.com/index.php?l=doc/doc_SwitchingSymbols.html#AssociatedSymbolList

So you should not have to manually type the symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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