Home >> Support Board

Support Board

Date/Time: Fri, 26 Apr 2024 13:48:53 +0000

How to Post a Message for Support

Renko Bar and Out-of-memory message

View Count: 1695

[2013-06-27 14:35:48] #1 [Go To First Post]
User78882 - Posts: 4
In a chart that I have selected "bar period type" = renko bars, the chart will get to a certain percentage, not load and try again. During this time my computer freezes for 10-15 seconds. On the log I get an encountered out of memory condition. Here is the log: Software version: 990 \| 2013-06-21 07:26:36 Current Service Package: 5 \| 2013-06-21 07:26:36 Usage end date: 2013-07-12 \| 2013-06-21 07:26:36 Sierra Chart Historical Data Service is included. \| 2013-06-21 07:26:36 Active service: IQFeed \| 2013-06-21 07:26:36 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2013-06-21 07:26:36 2013-06-21 07:26:36 Local computer clock time \| 2013-06-21 07:26:36 2013-06-21 14:26:36 GMT time \| 2013-06-21 07:26:36 2013-06-21 07:26:36 Time zone adjusted time \| 2013-06-21 07:26:36 Time difference to server time: 4 seconds. \| 2013-06-21 07:26:36 Program path: C:\SierraChart\ \| 2013-06-21 07:26:36 Data Files path: C:\SierraChart\Data\ \| 2013-06-21 07:26:36 OS Version Number: 6.1 \| 2013-06-21 07:26:36 IQ Feed: Connecting. \| 2013-06-21 07:27:27 Starting DTN IQ Feed interface software. \| 2013-06-21 07:27:27 IQ Feed: Connecting to Admin port 9300 \| 2013-06-21 07:27:28 The network socket is connected. \| 2013-06-21 07:27:29 IQ Feed: Connected to Admin port. \| 2013-06-21 07:27:29 AdminMessage: S,REGISTER CLIENT APP COMPLETED, \| 2013-06-21 07:27:29 AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.0.0.14,,0,0,,0.03,0.0,, \| 2013-06-21 07:27:29 AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.0.0.14,,0,0,,0.09,0.09,, \| 2013-06-21 07:27:30 AdminMessage: S,STATS,66.112.156.223,60003,500,0,1,0,0,0,Jun 21 10:27AM,Jun 21 10:27AM,Connected,5.0.0.14,412470,0.06,0.06,0,0.15,0.08,0, \| 2013-06-21 07:27:31 IQ Feed: Connecting to Level 1 port 5009 \| 2013-06-21 07:27:31 The network socket is connected. \| 2013-06-21 07:27:31 IQ Feed: Connected to Level 1 port. \| 2013-06-21 07:27:31 IQ Feed: Connecting to Lookup port 9100 \| 2013-06-21 07:27:31 IQ Feed: Connecting to Level 2 port (9200)... \| 2013-06-21 07:27:31 The network socket is connected. \| 2013-06-21 07:27:31 IQ Feed: Connected to Historical Data port. \| 2013-06-21 07:27:31 IQ Feed: Fully connected. \| 2013-06-21 07:27:31 The network socket is connected. \| 2013-06-21 07:27:31 IQ Feed: Connected to Level 2 port. \| 2013-06-21 07:27:31 IQFeed Level 2 error: Account not authorized for Level II \| 2013-06-21 07:27:31 IQ Feed: Disconnected from Level 2 port. \| 2013-06-21 07:27:31 Starting updates for: @ES# \| 2013-06-21 07:27:32 HD Request # 1 - Downloading Intraday chart data for @ES# to the file @ES#.scid. Service: dtn \| 2013-06-21 07:27:32 HD Request # 1 - Starting date and time: 2013-06-21 07:07:26 \| 2013-06-21 07:27:32 HD Request # 1 - Requesting Tick data beginning at 2013-06-21 10:07:26 US Eastern Time. \| 2013-06-21 07:27:32 Starting updates for: tick.Z \| 2013-06-21 07:27:32 Starting updates for: @ES#C \| 2013-06-21 07:27:33 Starting updates for: jint.Z \| 2013-06-21 07:27:33 Starting updates for: XLF \| 2013-06-21 07:27:33 HD Request # 1 - Receiving historical Intraday Tick data for @ES# \| 2013-06-21 07:27:36 HD Request # 1 - Receiving Intraday data for @ES# starting at 2013-06-21 07:07:26 \| 2013-06-21 07:27:36 HD Request # 1 - Timestamp of first Intraday data file record written: 2013-06-21 07:07:26 \| 2013-06-21 07:27:36 HD Request # 1 - Received 38698 records from 2013-06-21 07:07:26 to 2013-06-21 07:27:39 (20.2 minutes) and wrote 38698 records for @ES# \| 2013-06-21 07:27:38 HD Request # 1 - Intraday download COMPLETE for @ES# \| 2013-06-21 07:27:38 Real-time intraday chart data file updates started for @ES# \| 2013-06-21 07:27:38 HD Request # 2 - Downloading Intraday chart data for tick.Z to the file tick.Z.scid. Service: dtn \| 2013-06-21 07:27:38 HD Request # 2 - Starting date and time: 2013-06-21 07:07:26 \| 2013-06-21 07:27:38 HD Request # 2 - Requesting Tick data beginning at 2013-06-21 10:07:26 US Eastern Time. \| 2013-06-21 07:27:38 HD Request # 2 - Receiving historical Intraday Tick data for TICK.Z \| 2013-06-21 07:27:39 HD Request # 2 - Receiving Intraday data for tick.Z starting at 2013-06-21 07:07:26 \| 2013-06-21 07:27:39 HD Request # 2 - Timestamp of first Intraday data file record written: 2013-06-21 07:07:26 \| 2013-06-21 07:27:39 HD Request # 2 - Received 1217 records from 2013-06-21 07:07:26 to 2013-06-21 07:27:42 (20.3 minutes) and wrote 1217 records for tick.Z \| 2013-06-21 07:27:39 HD Request # 2 - Intraday download COMPLETE for tick.Z \| 2013-06-21 07:27:39 Real-time intraday chart data file updates started for tick.Z \| 2013-06-21 07:27:39 HD Request # 3 - Downloading Intraday chart data for @ES#C to the file @ES#C.scid. Service: dtn \| 2013-06-21 07:27:39 HD Request # 3 - Starting date and time: 2013-06-21 07:07:26 \| 2013-06-21 07:27:39 HD Request # 3 - Requesting Tick data beginning at 2013-06-21 10:07:26 US Eastern Time. \| 2013-06-21 07:27:39 HD Request # 3 - Receiving historical Intraday Tick data for @ES#C \| 2013-06-21 07:27:43 HD Request # 3 - Receiving Intraday data for @ES#C starting at 2013-06-21 07:07:26 \| 2013-06-21 07:27:43 HD Request # 3 - Timestamp of first Intraday data file record written: 2013-06-21 07:07:26 \| 2013-06-21 07:27:43 HD Request # 3 - Received 39061 records from 2013-06-21 07:07:26 to 2013-06-21 07:27:45 (20.3 minutes) and wrote 39061 records for @ES#C \| 2013-06-21 07:27:46 HD Request # 3 - Intraday download COMPLETE for @ES#C \| 2013-06-21 07:27:46 Real-time intraday chart data file updates started for @ES#C \| 2013-06-21 07:27:46 HD Request # 4 - Downloading Intraday chart data for jint.Z to the file jint.Z.scid. Service: dtn \| 2013-06-21 07:27:46 HD Request # 4 - Starting date and time: 2013-06-21 07:07:26 \| 2013-06-21 07:27:46 HD Request # 4 - Requesting Tick data beginning at 2013-06-21 10:07:26 US Eastern Time. \| 2013-06-21 07:27:46 HD Request # 4 - Receiving historical Intraday Tick data for JINT.Z \| 2013-06-21 07:27:47 HD Request # 4 - Receiving Intraday data for jint.Z starting at 2013-06-21 07:07:26 \| 2013-06-21 07:27:47 HD Request # 4 - Timestamp of first Intraday data file record written: 2013-06-21 07:07:26 \| 2013-06-21 07:27:47 HD Request # 4 - Received 1225 records from 2013-06-21 07:07:26 to 2013-06-21 07:27:50 (20.4 minutes) and wrote 1225 records for jint.Z \| 2013-06-21 07:27:47 HD Request # 4 - Intraday download COMPLETE for jint.Z \| 2013-06-21 07:27:47 Real-time intraday chart data file updates started for jint.Z \| 2013-06-21 07:27:47 HD Request # 5 - Downloading Intraday chart data for XLF to the file XLF.scid. Service: dtn \| 2013-06-21 07:27:47 HD Request # 5 - Starting date and time: 2013-06-21 06:58:44 \| 2013-06-21 07:27:47 HD Request # 5 - Requesting Tick data beginning at 2013-06-21 09:58:44 US Eastern Time. \| 2013-06-21 07:27:47 HD Request # 5 - Receiving historical Intraday Tick data for XLF \| 2013-06-21 07:27:47 HD Request # 5 - Receiving Intraday data for XLF starting at 2013-06-21 06:58:44 \| 2013-06-21 07:27:47 HD Request # 5 - Timestamp of first Intraday data file record written: 2013-06-21 06:58:44 \| 2013-06-21 07:27:47 HD Request # 5 - Received 5853 records from 2013-06-21 06:58:44 to 2013-06-21 07:27:42 (29.0 minutes) and wrote 5853 records for XLF \| 2013-06-21 07:27:47 HD Request # 5 - Intraday download COMPLETE for XLF \| 2013-06-21 07:27:47 Real-time intraday chart data file updates started for XLF \| 2013-06-21 07:27:47 IQ feed reports external connection is now Not Connected. \| 2013-06-21 07:32:36 IQ feed reports external connection is now Not Connected. \| 2013-06-21 07:32:38 IQ feed reports external connection is now Connected after it was previously lost. Downloading missing historical data. \| 2013-06-21 07:32:41 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 07:37:21 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 07:42:24 LoadIntradayData: Load canceled. \| 2013-06-21 07:43:06 Starting updates for: @NQ# \| 2013-06-21 07:44:02 Starting updates for: @YM# \| 2013-06-21 07:44:02 Starting updates for: TRIN.Z \| 2013-06-21 07:44:02 Starting updates for: TRAN \| 2013-06-21 07:44:02 Starting updates for: @EU# \| 2013-06-21 07:44:02 Starting updates for: @QM# \| 2013-06-21 07:44:02 Starting updates for: @YG# \| 2013-06-21 07:44:02 Starting updates for: @YI# \| 2013-06-21 07:44:02 Starting updates for: XTN \| 2013-06-21 07:44:02 Starting updates for: VIX.XO \| 2013-06-21 07:44:02 Symbol Error: TRAN is unknown, unavailable, or improperly formatted. \| 2013-06-21 07:44:02 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:05:28 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:06:46 LoadIntradayData: Load canceled. \| 2013-06-21 14:08:31 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:09:06 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:10:54 Warning: The load intraday data thread did not end when requested. This may cause some unexpected behavior. \| 2013-06-21 14:11:46 Starting updates for: @ESM13 \| 2013-06-21 14:12:43 HD Request # 6 - Downloading Intraday chart data for @ESM13 to the file @ESM13.temp.scid. Service: dtn \| 2013-06-21 14:12:43 Compressing file: C:\SierraChart\Data\@ESM13.temp.scid. This may take a while... \| 2013-06-21 14:12:43 HD Request # 6 - Starting date and time: 2013-06-14 06:37:07 \| 2013-06-21 14:12:44 HD Request # 6 - Requesting Minute data beginning at 2013-06-14 09:37:07 US Eastern Time. \| 2013-06-21 14:12:44 HD Request # 6 - Receiving Intraday Minute data for @ESM13 \| 2013-06-21 14:12:47 HD Request # 6 - Receiving Intraday data for @ESM13 starting at 2013-06-14 06:38:00 \| 2013-06-21 14:12:47 HD Request # 6 - Timestamp of first Intraday data file record written: 2013-06-14 06:38:00 \| 2013-06-21 14:12:47 HD Request # 6 - Received 6204 records from 2013-06-14 06:38:00 to 2013-06-21 06:29:00 (7.0 days) and wrote 6204 records for @ESM13 \| 2013-06-21 14:12:47 HD Request # 7 - Downloading Intraday chart data for @ESM13 to the file @ESM13.temp.scid. Service: dtn \| 2013-06-21 14:12:47 HD Request # 7 - Starting date and time: 2013-06-14 06:37:07 \| 2013-06-21 14:12:47 HD Request # 7 - Requesting Tick data beginning at 2013-06-14 09:37:07 US Eastern Time. \| 2013-06-21 14:12:47 HD Request # 7 - Receiving historical Intraday Tick data for @ESM13 \| 2013-06-21 14:12:47 HD Request # 7 - Receiving Intraday data for @ESM13 starting at 2013-06-14 06:37:07 \| 2013-06-21 14:12:47 HD Request # 7 - Timestamp of first Intraday data file record written: 2013-06-14 06:37:07 \| 2013-06-21 14:12:47 HD Request # 7 - Received 305935 records from 2013-06-14 06:37:07 to 2013-06-21 06:29:59 (7.0 days) and wrote 305935 records for @ESM13 \| 2013-06-21 14:12:52 HD Request # 7 - Copying downloaded Intraday chart data from @ESM13.temp.scid to @ESM13.scid \| 2013-06-21 14:12:52 HD Request # 7 - Timestamp of first Intraday data file record written: 2013-06-14 06:37:07 \| 2013-06-21 14:12:52 HD Request # 7 - Intraday download COMPLETE for @ESM13 \| 2013-06-21 14:13:18 Real-time intraday chart data file updates started for @ESM13 \| 2013-06-21 14:13:20 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:13:31 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:16:53 LoadIntradayData: Load canceled. \| 2013-06-21 14:17:31 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:19:52 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:21:46 Warning: The load intraday data thread did not end when requested. This may cause some unexpected behavior. \| 2013-06-21 14:22:17 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:23:24 Warning: The load intraday data thread did not end when requested. This may cause some unexpected behavior. \| 2013-06-21 14:23:30 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:25:02 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:26:37 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:28:13 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:29:48 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:31:19 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:32:51 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:34:26 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:36:05 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:37:41 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:39:12 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:40:44 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:42:18 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:43:50 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:45:25 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:46:57 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:48:29 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:50:05 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:51:45 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:53:16 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:54:48 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:56:18 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:57:55 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 14:59:44 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:01:37 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:03:15 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:04:51 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:06:26 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:07:58 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:09:38 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:11:21 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:12:57 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:14:34 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:16:06 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:17:41 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:19:17 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:20:53 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:22:33 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:24:05 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:25:45 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:27:39 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:29:14 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:30:52 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:32:43 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-21 15:34:28 Warning: The load intraday data thread did not end when requested. This may cause some unexpected behavior. \| 2013-06-21 15:35:23 HD Request # 8 - Downloading Historical Daily chart data for @ES#. Starting date: 2012-10-25. Service: dtn \| 2013-06-21 15:35:46 HD Request # 8 - Requesting 240 days of historical daily data. RequestID: 8 \| 2013-06-21 15:35:46 HD Request # 8 - Receiving Daily data for @ES# \| 2013-06-21 15:35:47 HD Request # 8 - Receiving historical Daily data for @ES# starting at 2012-07-11 \| 2013-06-21 15:35:47 Writing historical daily data for @ES# to the file @ES#.dly \| 2013-06-21 15:35:47 HD Request # 8 - Received 240 records from 2012-07-11 00:00:00 to 2013-06-21 00:00:00 (346.0 days) and wrote 165 records for @ES# \| 2013-06-21 15:35:47 HD Request # 8 - Daily download COMPLETE for @ES# \| 2013-06-21 15:35:47 LoadIntradayData: Load canceled. \| 2013-06-21 15:39:23 Warning: The load intraday data thread did not end when requested. This may cause some unexpected behavior. \| 2013-06-21 15:40:43 LoadIntradayData: Load canceled. \| 2013-06-21 16:03:51 Warning: The load intraday data thread did not end when requested. This may cause some unexpected behavior. \| 2013-06-21 16:03:59 IQ feed reports external connection is now Not Connected. \| 2013-06-22 08:25:12 IQ feed reports external connection is now Not Connected. \| 2013-06-22 08:25:13 IQ feed reports external connection is now Not Connected. \| 2013-06-22 08:25:14 IQ feed reports external connection is now Not Connected. \| 2013-06-22 08:25:15 IQ feed reports external connection is now Not Connected. \| 2013-06-22 08:25:16 IQ feed reports external connection is now Not Connected. \| 2013-06-22 08:25:17 IQ feed reports external connection is now Not Connected. \| 2013-06-22 08:25:18 IQ feed reports external connection is now Connected after it was previously lost. Downloading missing historical data. \| 2013-06-22 08:25:19 LoadIntradayData: Load canceled. \| 2013-06-27 06:52:16 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-27 07:16:45 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-27 07:21:32 The above log is being sent to support. \| 2013-06-27 07:22:01 Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm \| 2013-06-27 07:22:29 Encountered an out-of-memory condition when loading the chart data. \| 2013-06-27 07:25:10 LoadIntradayData: Load canceled. \| 2013-06-27 07:26:04

[2013-06-27 16:31:00] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Most likely this is because of a recent data error from IQ Feed, in the chart data file. What you need to do is go to an Intraday chart for that symbol or open one and then select Edit >> Delete All Data and Download. This will clear the data error. After that you should not have trouble setting Renko bars. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: