Login Page - Create Account

Support Board


Date/Time: Mon, 20 May 2024 22:30:05 +0000



Bid Ask Volume Difference not up dating

View Count: 901

[2016-01-29 16:34:18]
User964792 - Posts: 4
Upgraded to Package 5, but Bid Ask Volume Difference Study is not updatinghttp://www.sierrachart.com/image.php?l=1454085003970.png
[2016-01-29 18:17:49]
Sierra Chart Engineering - Posts: 104368
We do not understand what you are trying to show in that chart image.

We do not see the Ask/Bid Volume Difference Bars study.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-01-30 03:46:21
[2016-01-29 22:16:04]
User964792 - Posts: 4
In Chart Region 2 is the Bid/Ask Volume Difference Study. The Bid Volume vs Ask Volume are Sierra Chart available studies. It is hidden and only the difference expressed as a black line with white points is shown.

After 0750 Hrs it does not update.

I upgraded to Package 5,and closed and restarted Sierra Chart expecting it to update.
[2016-01-30 03:29:07]
Sierra Chart Engineering - Posts: 104368
For us to be able to help with this, it is necessary for us to see the actual study and not a calculation from it.

Using the -ALL data recording suffix also complicates things.

Also when using Interactive Brokers there are going to be periods of time where there is no Bid Volume or Ask Volume.

Remove all studies from the chart and add the Bid Volume versus Ask Volume study and post an image of the chart by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-02-01 14:54:11]
User964792 - Posts: 4
I removed the "ALL" suffix and the study updated. Thank you:)

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account