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Date/Time: Thu, 18 Apr 2024 22:10:57 +0000



SC 991 :problem of access denied

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[2013-06-26 08:45:15]
salsem - Posts: 43
Hi SC Support,

problem of access denied
I have 2 pc with SC, also waiting for 3/5 minutes, the access is denied me.
I connect with SC with a PC at a time
I have 2 pc with SC, also waiting for 3/5 minutes, the access is denied me.
I connect with SC with a PC at a time

waiting for reply
Thanks in advance
imagesierra chart login.jpg / V - Attached On 2013-06-26 08:45:04 UTC - Size: 86.77 KB - 593 views
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[2013-06-26 10:17:55]
Sierra Chart Engineering - Posts: 104368
Your account is through a broker and therefore that account can only be used on one computer system at a time.

For additional systems you need a direct account. Follow the instructions here:
https://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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