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Date/Time: Fri, 19 Apr 2024 12:37:11 +0000



[User Discussion] - I describe a bug and you flag it as "user discussion" ??

View Count: 1803

[2013-06-26 00:15:48]
Hendrixon - Posts: 130
That's new.
[2013-06-26 00:26:09]
Sierra Chart Engineering - Posts: 104368
Please refer to our support policy here:
http://www.sierrachart.com/index.php?l=doc/PostingInformation.php#GeneralInformation

If we genuinely believed a real bug was reported, we would look into it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-06-26 00:26:17
[2013-06-26 08:23:49]
Hendrixon - Posts: 130
So what is this?
Date Time Of Last Edit: 2013-06-26 08:26:03
imageSC.png / V - Attached On 2013-06-26 08:26:00 UTC - Size: 64.27 KB - 560 views
[2013-06-26 08:33:31]
Sierra Chart Engineering - Posts: 104368
You are not going anywhere with this. We cannot help you.

Update: As we understand it, you are looking for orders to fill when there is no replay on a non-connected Sierra Chart copy. This is not supported. It may come at some future time, but not now.

We can only handle so much. If you were on our side, you probably would not even pay any attention to your postings. They are just simply too overwhelming.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-06-26 10:12:24
[2013-06-26 10:12:03]
Sierra Chart Engineering - Posts: 104368
Prior post revised.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-06-26 10:35:33]
Hendrixon - Posts: 130
Dear SC,

Just to be clear:
I didn't ask for any new feature or personal help at all.
All I did was make a setup and saw that it doesn't "work correctly" (from a user point of view) and let you know about this "bug".

"This is simply not supported."

Thank you, 5 words, perfect answer, case closed.

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