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Date/Time: Sun, 05 May 2024 20:57:33 +0000



There was a lapse of data absence last time between 22:48 and 00:22. During that period of

View Count: 572

[2016-01-13 01:08:19]
gold757 - Posts: 39
time data feeding was frozen showing no single data on the screen. What happened to your server?
[2016-01-13 03:44:12]
Sierra Chart Engineering - Posts: 104368
FXCM had a CFD data problem earlier which was the cause of this.

The missing data has now been patched for most of the CFD symbols. Here are instructions to re-download the data:

http://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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