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DAILY OHLC Study problem

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[2016-01-11 09:26:23] #1 [Go To First Post]
JRA - Posts: 97
I am having a problem with the Daily OHLC study. It track a bunch of days in row instead of one day at a time and that started since december. I am attaching an image, everything is set as default in the study. http://www.sierrachart.com/image.php?l=1452503951159.png

[2016-01-11 09:31:55] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
How is the "Use this Intraday Chart" Input set to? Make sure it is set to Yes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-01-11 09:48:27] #3 [Go To First Post]
JRA - Posts: 97
It is set to Yes. As I mentioned I didn't change anything to the study settings. Its started this behaviour around christmas time. Date Time Of Last Edit: 2016-01-11 09:49:14

[2016-01-11 10:22:43] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This really does not make sense. We need to get your Chartbook. Follow the instructions here to attach it: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-01-11 10:42:23] #5 [Go To First Post]
JRA - Posts: 97
Here it is


Support.cht - Attached On 2016-01-11 10:42:12 UTC - Size: 29.55 KB - 265 views

[2016-01-11 15:40:16] #6 [Go To First Post]
JRA - Posts: 97
On ES it works without a problem. only on Mini Dax it has the problem. Did you found out what is the cause?

[2016-01-11 17:48:38] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The Chartbook you provided has a chart that is set to Daily bars. After correcting the symbol and setting the chart to 1 minute per bar, this is what we get: http://www.sierrachart.com/image.php?l=1452534460694.png We recommend re-downloading the data in the chart with Edit >>Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-11 17:49:03

[2016-01-11 18:27:55] #8 [Go To First Post]
JRA - Posts: 97
I did what you suggest, and nothing changed, I even deleted all files .scid and .dly of that symbol from both instances of sierra(IQFee/IB) and redownloaded, once I open the same thing. I deleted again all files from data folder and opened Sierra with IqFeed and created a new chartbook and this is what I get http://www.sierrachart.com/image.php?l=1452536607685.png

[2016-01-11 18:55:11] #9 [Go To First Post]
JRA - Posts: 97
I am checking now some other symbols from EUREX and does the same thing in all of them

[2016-01-11 19:06:28] #10 [Go To First Post]
JRA - Posts: 97
After some more test it does it on all symbols even from CME. The weird thing is that a chartbook that I have for ES works correctly, but when I go to a new chartbook and open a new chart from Find symbol and load ES it does that same thing counting 3 or 4 or 5 days as one

[2016-01-11 19:10:14] #11 [Go To First Post]
JRA - Posts: 97
On the new ES chart once I set the the correct timing of CME and Chicago time zone it worked correctly.

[2016-01-11 19:16:00] #12 [Go To First Post]
JRA - Posts: 97
Well fixed the mini dax as well. I had to set the time zone to Brussel and make the necessary changes from my time zone. However before christmas time it worked with my local time zone. Anyway thanks!!

[2016-01-11 19:32:12] #13 [Go To First Post]
JRA - Posts: 97
Well actually the study has problem on mini Dax with non time base charts, so I overlayed the study from the 5 min. I can't spend any more time for it.

[2016-01-11 19:36:37] #14 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We are looking into this. We do see the problem now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-01-11 20:06:34] #15 [Go To First Post]
JRA - Posts: 97
Just found that if I set the start time at the open of spot market it works, but if I set it for the open of the futures it creates the problem.

[2016-01-11 20:19:01] #16 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We will solve this. It is due to a recent change which caused an inadvertent problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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