Support Board
Date/Time: Fri, 09 May 2025 15:40:35 +0000
CME EURO CONTRACT HALF TICK
View Count: 1261
| [2016-01-11 06:51:04] |
| Sheldon Merriman - Posts: 28 |
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Hello, how do I update my sierra charts to include the recent changes by the CME? I have downloaded the new pre release version as well as tried to changed the tick values myself (and setting that is gets it from the data feed).
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| [2016-01-11 07:02:49] |
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The Symbol Settings have been updated for the 6E. Follow the instructions here to update the Symbol Settings: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps You will also need to apply them to the chart: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-11 07:03:44] |
| Sheldon Merriman - Posts: 28 |
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Sweet thanks, I will get that done now.
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| [2016-01-11 07:07:43] |
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Just let us know if there is any further problem. We did notice the Easy Screen data feed was not sending any 6E data until about 10 minutes ago. The connection reset itself. Maybe they were aware of that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-11 07:23:18] |
| Sheldon Merriman - Posts: 28 |
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Yeah that's correct, all I could see moving was Brent and Gold, everything else was stuck at last week - it seems to be working now. Thanks for your help
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