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Date/Time: Tue, 30 Apr 2024 19:46:50 +0000



Stop loss price not touched by market but filled on Sim.account

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[2016-01-07 17:20:49]
User307319 - Posts: 41
Dear Sierra, we had a Short position on e-mini with the stop loss settled at 1958.75. The market did high at 1958.50, as from the chart and the tool value window, please see the screen short here. http://www.sierrachart.com/image.php?l=1452187207435.png
It happened at 12.03.35. But our stop loss stttled at 1958.75 was filled. How it happened and how to avoid such experience once in real account?
[2016-01-07 18:40:13]
Sierra Chart Engineering - Posts: 104368
Provide us the line in the Trade Activity Log showing this order fill so we can see what price triggered the stop.

Here are instructions:
https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport

With non-simulated trading, the orders will be filled by the exchange. So there is nothing to avoid to begin with.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-01-07 22:13:38]
User307319 - Posts: 41
My concern was undesrtanble, glad to here that this will not be issue on real. I can not pull fills log - the window automatically getting on all account in state of Sim1, which I am trying to choose.
[2016-01-08 18:14:16]
Sierra Chart Engineering - Posts: 104368
For detailed instructions to use the Trade Activity Log, refer to:
https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#ViewingHistoricalTA
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-01-08 18:14:34
[2016-01-09 22:48:46]
Infinite - Posts: 134
Internet speed and latency can effect this too. Get the fastest Internet possible at your trade location. Also computer speed is another factor.

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