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Date/Time: Fri, 03 May 2024 06:37:59 +0000



unhandled exception

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[2016-01-07 15:41:07]
jivetrader - Posts: 387
sierrachart freezes upon my editing study parameters (studies are linked/replicated across 12 charts). i cannot export any info about this because the program just completely freezes up.

Caught an unhandled exception in c_Chart::WindowProc. Message 32769, wParam 32804, lParam 0

please advise
[2016-01-07 17:49:43]
Sierra Chart Engineering - Posts: 104368
Update to version 1350 and let us know if this problem is solved.

There was a problem involving study linking and when some studies were working with memory pointers.

Here are instructions to update:
https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-06-04 04:59:21]
User742717 Mike - Posts: 86
@jivetrader did this update solve your issue?
I find when editing linked chartbooks, it also freezes up.
Date Time Of Last Edit: 2016-06-04 05:12:59
[2016-06-04 05:35:33]
Sierra Chart Engineering - Posts: 104368
This issue is different. If the issue is caused by what we described in post #2 then it solved it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-06-04 05:35:56

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