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Date/Time: Thu, 02 May 2024 06:31:51 +0000



Can't find data or backups

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[2016-01-05 13:24:59]
wynmill - Posts: 28
Lost Win 7 system and had to purchase win10. n Transferred data and backups from external drive, can't find them in Vers 1346. Old vers was believe 1334-1st version after discovery of IB rename of 2016 con tracts? All files yields a few of SC tws and dll but no scid files. Same with open chartbooks. Also no settings came over.

Never mind--just had to expand the files and copy. Looks like it will work.

SO I HAVE EVERYTHING WORKING BUT ALL MY CHARTS ARE STUCK ON WAITING FOR HISTORICAL DATA. I'VWE NEVER SIGNEWD UP FOR HISTORICAL DATA, HAVE MY OWN. HOW DO I GET RID OF IT. IT'S SET TO 10 DAYS BUT HAS BEEN DOWNLOADING FO0R 1/2 HOUR????????????????????
Date Time Of Last Edit: 2016-01-05 16:04:26
[2016-01-06 00:03:26]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay.

You need to follow the instructions here to reduce the amount of time to download data:
Interactive Brokers Trading Service: Slow Historical Data Downloading (refer to the Slow Historical Data Downloading section)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-01-06 00:04:12
[2016-01-06 10:12:54]
wynmill - Posts: 28
So I never really used it in the past--after the two hours it took to finish, it did download yesterday's volatility which was nice. Sorry, I do get frustrated wioth backup transfer that only ever seems to partially work. I've printed the IB manual and will work on it this weekend. Thank you.
[2016-01-06 10:27:48]
Sierra Chart Engineering - Posts: 104368
Just let us know if you need any more help.

We work very hard on the documentation to make sure it is up-to-date and accurate.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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