Support Board
Date/Time: Fri, 09 May 2025 14:06:01 +0000
free trial real time data on US30
View Count: 819
| [2016-01-04 11:55:23] |
| franc - Posts: 4 |
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Hello, I have a free trial. I'm trying to get 5 min real time data for the US30 (connected with SC Forex Data), but the chart does not update. If I disconnect and reconnect I get appropriate data, but then the chart does not update with live data Could you help me thanks |
| [2016-01-04 13:53:03] |
| SC Developer - David - Posts: 662 |
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Your account has been activated and/or reset. A restart is necessary if Sierra Chart is already running. Exit the Sierra Chart charting and trading software by selecting "File >> Exit". Open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends, you need to pay for additional usage time through "Help >> Add Usage Credit". |
| [2016-01-04 17:50:28] |
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Make sure you are also logged into Sierra Chart using the very same account you have posted this message on the Support Board with.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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