Support Board
Date/Time: Fri, 09 May 2025 16:31:05 +0000
Trading Order Fils Entry/Exit Connecting Lines.
View Count: 2521
| [2016-01-03 11:51:37] |
| bambaldino - Posts: 11 |
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I have set to „Graphics settings/Chart Trading Order Fils Entry/Exit Connecting Lines Primary and Secondary /Color yelow (red)/width 1/ Line style Solid. If I allow Trade Simulation Mode ON – it work correctly. If not, it do not work corecctly.It does not draw the lines What I am doing wrong please. Sinceraly. Peter |
| [2016-01-04 10:08:30] |
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Refer to the documentation here about this: https://www.sierrachart.com/index.php?page=doc/doc_ChartTrading.html#OrderFillConnectingLinesDoNotDisplay Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-06 06:02:17] |
| bambaldino - Posts: 11 |
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Many thanks. I did it, but the result is the same. Please refer to Annex. Sinceraly. Peter |
 Trade Simulation Mode On.docx - Attached On 2016-01-06 05:59:57 UTC - Size: 298.52 KB - 446 views |
| [2016-01-06 06:12:34] |
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Most likely the problem is that these are "Unmatched" fills. The documentation listed all of the possible reasons and solutions. We do not know what the problem is from our position. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-06 06:12:51
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| [2016-01-06 07:16:34] |
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You need to examine how the fills are being matched in the Trades tab: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradesTab This is where you will be able to identify the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-06 07:25:14
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| [2016-01-11 16:10:34] |
| bambaldino - Posts: 11 |
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I tried to Clear and Delete rows in Trade Activity Log. But the problem is the same, as you can see in attached files.
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Private File Private File Private File Private File Private File Private File |
| [2016-01-11 17:38:25] |
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As we have stated, this is the reason for the problem: https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=6827 You can see that the order fills are not being matched and there are Unmatched Fills. At this point we are declining further support. This has to do with various issues on the Interactive Brokers side and the fact that Sierra Chart cannot reliably integrate to the IB order fill data due to these issues. Once again we are declining further support at this time. This support request is considered closed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-11 17:39:04
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| [2016-01-12 06:57:18] |
| bambaldino - Posts: 11 |
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I apologize for queries sierra chart, it my API was not function. Thank you very much for your patience with me. |
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