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Direct MessagesDate/Time: Thu, 02 May 2024 19:05:47 +0000
After update no more data feed connetction
View Count: 568
| [2015-12-24 08:06:38] |
| pkhst958 - Posts: 53 |
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After installing the update of sc I cannot connect to ib anylonger and get the following message, even though my package is still valid: Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2015-12-24 03:00:51 * |
| [2015-12-24 08:56:06] |
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This is now solved. Restart Sierra Chart. Also, you are on version 1307. You need to be on version 1331 or higher. The problem is these newer versions are only supported with New Spreadsheets not with Old Spreadsheets. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-25 08:10:09] |
| pkhst958 - Posts: 53 |
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Thanks, works again.
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