Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Thu, 02 May 2024 09:12:23 +0000
User Email
View Count: 615
| [2015-12-18 15:44:27] |
| |
|
I am running a demo for a client using rithmic and there are no available symbols when I attempt to get them under "find symbol". I tested the connection on R trader pro and was able to get data into the platform so I know the connection is good. I am connected with the rithmic connection on sierracharts. Can you help me please?
Sierra Chart Support |
| [2015-12-18 17:45:01] |
| |
|
There was a problem with the Symbol Settings for Rithmic. This is now resolved. Follow the instructions here to perform a Full Reset of the Symbol Settings: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#FullResetSymbolSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: