Login Page - Create Account

Support Board

Date/Time: Tue, 30 May 2023 04:37:35 +0000

Rithmic GSP Bridge crash

View Count: 1716

[2013-06-23 22:39:17]
joshtrader - Posts: 382
This crashed while I was away from the computer, I'm guessing around the time updates started coming in this evening. I don't know if this will help but here is the info:


This is the only time it has crashed so far, but I thought you might want to know. As a side note, I might suggest a small change--the "Close" button actually stops the server and exits. Some users will interpret this as "Close the Window" as this is often what "Close" means. So you might want to simply rename the button to "Disconnect" or something to make it very clear.
[2013-06-23 22:49:21]
Sierra Chart Engineering - Posts: 104368
We do know that the Rithmic API does crash and freeze. It is not something we have control over. It is very very doubtful that the problem is within our own code. This is why the Rithmic API was separated out into another process because of the problems that it has. All of this is explained in help topic 76 here:

This report is confirmation for us, that there was a need to actually do this.

In the latest version of Sierra Chart, the button says Disconnect and Close.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-06-23 23:15:08

To post a message in this thread, you need to log in with your Sierra Chart account:


Login Page - Create Account