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Date/Time: Tue, 30 May 2023 03:39:03 +0000

Problem with history data

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[2013-06-23 15:06:22]
User23927 - Posts: 1
I bought software for three months, so I tried it. However, I have a problem with the history of plotted data. I keep getting data only for the last 30 days and I can not set a longer history. Please advice how to set up your software.
I use data from Interactive Brokers where my account. History data be set as follows: Global Settings - Data / Trade Service Settings - Max. Historical Intraday Days To Download - for 90 days. Furthermore, I set Chart - Chart Settings - Days To Display / Load - for 90 days.
Even if I set 90 days chart shows only 30 days.
Sending more screenshots setting.
Thank you for your response.
Milan Slez
imageSierra 1.png / V - Attached On 2013-06-23 15:00:17 UTC - Size: 157.21 KB - 429 views
imageSierra 2.png / V - Attached On 2013-06-23 15:00:30 UTC - Size: 154.76 KB - 426 views
Attachment Deleted.
[2013-06-24 07:50:24]
Sierra Chart Engineering - Posts: 104368
Please follow the instructions in help topic 42.1 here:

Since you are using Interactive Brokers, you will be encountering "Pacing Violations" downloading 90 days of data. To solve this, refer to help topic 37 here:
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-06-24 07:51:10

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