Support Board
Date/Time: Sat, 03 May 2025 17:39:13 +0000
Problem with history data
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| [2013-06-23 15:06:22] |
| User23927 - Posts: 1 |
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Hello, I bought software for three months, so I tried it. However, I have a problem with the history of plotted data. I keep getting data only for the last 30 days and I can not set a longer history. Please advice how to set up your software. I use data from Interactive Brokers where my account. History data be set as follows: Global Settings - Data / Trade Service Settings - Max. Historical Intraday Days To Download - for 90 days. Furthermore, I set Chart - Chart Settings - Days To Display / Load - for 90 days. Even if I set 90 days chart shows only 30 days. Sending more screenshots setting. Thank you for your response. Milan Slez |
 Sierra 1.png / V - Attached On 2013-06-23 15:00:17 UTC - Size: 157.21 KB - 509 views Sierra 2.png / V - Attached On 2013-06-23 15:00:30 UTC - Size: 154.76 KB - 508 views Attachment Deleted. |
| [2013-06-24 07:50:24] |
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Please follow the instructions in help topic 42.1 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails42.html Since you are using Interactive Brokers, you will be encountering "Pacing Violations" downloading 90 days of data. To solve this, refer to help topic 37 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails37.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-24 07:51:10
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