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Date/Time: Mon, 20 May 2024 21:10:52 +0000



Not Seeing depth in DOM

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[2015-12-14 00:06:22]
John M - Posts: 166
I am subscribed as a non-professional user for

Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts
Symbols: CME, GBLX, CBOT, CBOTM, COMEX, CXMI, NYMEX, NYMI

but I am not seeing any DOM depth or prices except best Bid/Ask

Is there something else I need to subscribe to to get the full depth of the market for E-Mini ES ?
imageDOM.png / V - Attached On 2015-12-14 00:04:51 UTC - Size: 40.97 KB - 242 views
[2015-12-14 00:19:47]
Sierra Chart Engineering - Posts: 104368
You need to follow through the instructions here:
Sierra Chart Exchange Data Feed: Adding Support for CME Market Depth Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-12-14 00:55:22]
John M - Posts: 166
Great, that's easy. Question :

If I deactivate the

Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts
Symbols: CME, GBLX, CBOT, CBOTM, COMEX, CXMI, NYMEX, NYMI

and decide -not- to do the CME Group exchange with market depth (because I can't see the price for it and may discover it's too expensive; it may not be either, I just don't know until I see it) can I reactive the

Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts
Symbols: CME, GBLX, CBOT, CBOTM, COMEX, CXMI, NYMEX, NYMI

since it is already subscribed and paid for thru the end of the month and not have to pay again?

OR, can you tell me what the subscription price is for the CME Group exchange with market depth (for non-professional) before I start changing things in the account for no good purpose ?

Thank you so much.
[2015-12-14 01:06:40]
Sierra Chart Engineering - Posts: 104368
The price of the CME Group with market depth data is 15.75 USD per month.

If you deactivate (actually disabling renewals):

Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts


It remains active until the end of the month and you will continue to receive the data until then.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-12-14 01:07:14

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