Support Board
Date/Time: Fri, 09 May 2025 14:03:54 +0000
DX Mar '16, no market depth
View Count: 768
| [2015-12-11 05:32:42] |
| i960 - Posts: 360 |
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What the title says.
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| [2015-12-11 05:40:04] |
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Checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-11 05:44:22] |
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Our servers are processing and transmitting market depth fine for this symbol. Reconnect to the data feed and see if you still have a problem. Also open the Market depth window through File >> Open Market Depth Window to see if there is depth there. You should also see a line in the Message Log indicating that market depth is being requested. Do you see this? Did it get rejected? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-11 05:45:15
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| [2015-12-11 07:08:22] |
| i960 - Posts: 360 |
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Things are fine after a market data disconnect/reconnect. I did pull up a market depth window while it was happening and saw nothing. I figured that something related to the ICE US feed was busted because all my other market data feeds were fine. Date Time Of Last Edit: 2015-12-11 07:09:59
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