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Date/Time: Fri, 03 May 2024 15:35:45 +0000



Connection Status flashes on chart#3

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[2015-12-08 12:52:36]
User60518 - Posts: 106
Hi,
On my chart#3 (a number bar chart if that makes any difference) since I've updated I have the connection status flash up every second for a moment in top right corner. The regular connection status is solid green in chart#1 as per normal. It's quite distracting as my attention is drawn to it - any way this can be removed?
Cheers
Date Time Of Last Edit: 2015-12-08 13:06:09
imageStatus.JPG / V - Attached On 2015-12-08 13:06:02 UTC - Size: 41.68 KB - 256 views
[2015-12-08 14:09:22]
User60518 - Posts: 106
plus - the toolbar/buttons are greyed out for one of my chartbooks - it's fine on all others
[2015-12-08 17:40:14]
Sierra Chart Engineering - Posts: 104368
Restart your computer. This is unusual and would have to be a system problem.

Regarding the ToolBar buttons, if you go to another window on your system and then back to a chart, do they then enable?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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[2015-12-09 13:28:54]
User60518 - Posts: 106
Hi - I have restarted the PC and the 'connection status' is still flashing in chart 3. I have uploaded the chartbook (.cht file) if that helps.
Cheers

My mistake re the tools/menu - the menu is greyed out in the main SIerra Chart window (all charts are detached), but the buttons are actually active on the chart itself.
Private File
[2015-12-09 16:25:09]
Sierra Chart Engineering - Posts: 104368
We see what the problem is.

There is a Control Bar on that particular chart. Go to the Window menu on that chart and unselect the particular Control Bar/ToolBar that is checked.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-12-09 16:25:29
[2015-12-09 17:56:34]
User60518 - Posts: 106
Thanks - don't know how that happened - but it's all good now.

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