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Date/Time: Mon, 06 May 2024 09:30:11 +0000



Missing exchange data on SC data service

View Count: 658

[2015-12-06 23:39:15]
User210422 - Posts: 19
Hi, I can get DOMs and real time data for F.US.NGEF16, but not for F.US.CLEF16. This is the first time I have had this issue? Also it works for other exchanges I.e ICE Europe but parts of my CME feeds are missing. Please help.
[2015-12-06 23:57:49]
Sierra Chart Engineering - Posts: 104368
We are checking on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-12-07 00:10:17]
Sierra Chart Engineering - Posts: 104368
This problem is now solved. We are working on patching the missing data now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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