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Date/Time: Sat, 20 Apr 2024 14:33:56 +0000



Order Question

View Count: 1358

[2013-06-21 12:49:20]
User55143 - Posts: 13
I put a day order in last night before bed to sell 1 ES contract at 1594 thinking it was for the full day session. I wake up this morning thinking it was filled. Now I find out it was cancelled automatically. Please explain!
[2013-06-21 17:22:02]
Sierra Chart Engineering - Posts: 104368
Please provide a copy of the Trade Activity Log with the lines for this order. Here are the instructions:
https://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-06-21 17:22:48

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