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Date/Time: Wed, 24 Apr 2024 15:20:06 +0000



IB CFD chart stops updating candlesticks

View Count: 704

[2015-12-03 12:19:12]
User505707 - Posts: 14
After I delete and download data..charts seems to update for brief period...then stops..
I see Bid and Ask lines moving, bar time remaining is working, but chart is not drawn.
Symbol I use is GER30. Same happens on live trading and on Simulated.

http://www.sierrachart.com/image.php?l=1449145052407.png
[2015-12-03 19:49:52]
Sierra Chart Engineering - Posts: 104368
Open a completely new chart for the GER30 symbol. Does it update in real time?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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[2015-12-04 08:49:03]
User505707 - Posts: 14
Today is updating without problems. I opened new chart and that one updates, also chart which yesterday had issues is OK today.
[2015-12-04 09:16:04]
Sierra Chart Engineering - Posts: 104368
OK this is good. Most likely it was some temporary issue on the Interactive Brokers side.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-12-04 09:16:19

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