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Date/Time: Wed, 24 Apr 2024 23:53:20 +0000



Historical Download complete

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[2015-12-02 18:43:02]
User41288 - Posts: 13
Hi, I am having problem when historical download complete happens in the middle or when I open my chartbook first time. Its taking long time even more than 30 minutes and so on. My charts get stuck & nothing works then. small green & yellow window of waiting for download complete keep on changing. I have got the latest version. Pls advise.I use CQG futures data feed.
[2015-12-02 21:48:41]
Sierra Chart Engineering - Posts: 104368
At the time you are noticing this problem, provide a copy of the Message Log by following these instructions here:

https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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