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Date/Time: Wed, 24 Apr 2024 09:28:56 +0000



W10 - charts not updating

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[2015-12-02 08:03:38]
EuropeanTrader - Posts: 290
Hello,

please help me with the following.

I just bought a new HP laptop with Windows 10 Home edition and I installed SC successfuly.

However charts updated to last moment when I ran SC but they are not updating live (FXCM data)?

Is there any special setting I must do?

Thank you for your quick response.
[2015-12-02 08:49:12]
EuropeanTrader - Posts: 290
See this picture in upper right corner (green status bar is there but no live updating of charts)

http://www.sierrachart.com/image.php?l=1449046051675.png
Date Time Of Last Edit: 2015-12-02 08:49:43
[2015-12-02 09:05:16]
Sierra Chart Engineering - Posts: 104368
Most likely the problem is that there are missing Symbol Settings. Update the Symbol Settings as explained here:
http://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps

Be sure to follow the steps exactly.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-12-02 09:13:07]
EuropeanTrader - Posts: 290
It works. Thank you!

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