Support Board
Date/Time: Sat, 10 May 2025 10:30:55 +0000
Unmatched - Volume
View Count: 1723
| [2016-02-03 23:31:18] |
| ejtrader - Posts: 688 |
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SC Team - Even the Current Quote window is incorrect. Attached are the images.
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 sc_CTS_Daily_incorrect.jpg / V - Attached On 2016-02-03 23:31:01 UTC - Size: 77.29 KB - 373 views sc_CTS_Daily_After_reconnect2.jpg / V - Attached On 2016-02-03 23:31:08 UTC - Size: 84.14 KB - 367 views |
| [2016-02-04 06:23:30] |
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OK we understand the reason for the problem now. The problem has to do with the new session open price not being transmitted.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-05 02:38:54
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| [2016-02-05 02:23:28] |
| ejtrader - Posts: 688 |
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Thanks SC Team. Are you going to reach out to CTS team again on this? Thans |
| [2016-02-05 02:40:03] |
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Yes and they responded. This will be solved. We implemented the changes in Sierra Chart, and CTS will make changes on their side. You will need to update to 1367 when it comes out and then when CTS releases the sending of the Session Open on their side, then this will be solved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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