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Date/Time: Sat, 27 Apr 2024 04:26:02 +0000



'Error sending order to server' message when order sent to Interactive Brokers

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[2015-11-23 08:31:59]
User792240 - Posts: 6
Hi I couldn't find information from past threads regarding my issue, so I'd like to see if I can get some help here.

SC connected to IB per instructions, and receives data. I am able to trade directly on TWS. However, when orders are sent from SC chart trader, I get the following on the Trade Service Log:

Trade Activity Log file read result: 476 records inserted. 0 records filtered. | 2015-11-22 22:57:28
Trade Activity Log file date-time limits: Sim records date-time limit is 2015-11-08 00:00:00. Non-sim records date-time limit is 2015-08-22 00:00:00. Non-sim fill record date-time limit is 2015-02-17 00:00:00. | 2015-11-22 22:57:28
Interactive Brokers | Sent reqOpenOrders request | 2015-11-22 22:58:02
Interactive Brokers | Sent reqOpenOrders request | 2015-11-22 23:03:50
Error sending order to server. | Symbol: EURUSD | TradeAccount: DU263235 | InternalOrderID: 11953 | 2015-11-22 23:03:50 *
Trading Message from IB: Can't find order with id =34. Error Code: 135. ServiceOrderID: 34. | 2015-11-23 00:01:17
Interactive Brokers | Sent reqOpenOrders request | 2015-11-23 00:01:32
Interactive Brokers | Sent reqOpenOrders request | 2015-11-23 00:20:15
Error sending order to server. | Symbol: EURUSD | TradeAccount: DU263235 | InternalOrderID: 11957 | 2015-11-23 00:20:15 *

You can see I sent two limit orders here, but this has happened many times and I can not figure out what the issue is.

After an order is sent, it is displayed briefly on SC before disappearing, with 'error sending order to server' showing in trade service log. Orders never show up on TWS. I've used single limit order, and also with attached orders, none goes through to IB's TWS.

Since direct order entries on TWS work fine, I am guessing something going on with SC?
Date Time Of Last Edit: 2015-11-23 09:15:46
[2015-11-23 09:51:38]
Sierra Chart Engineering - Posts: 104368
When trading Forex markets with Interactive Brokers you must use the symbols in File >> Find Symbol >> "IB Forex".

The other Forex symbols will not work.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-11-23 09:52:26
[2015-11-23 17:03:39]
User792240 - Posts: 6
That solved the issue, thank you.

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