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Date/Time: Thu, 25 Apr 2024 23:58:48 +0000



Rithmic connection problem !

View Count: 2207

[2015-11-22 12:38:16]
User223429 - Posts: 13
This is the message I got when trying to connect to Rithmic from Sierra Chart. I am using live Rithmic account from AMP futures. Please advise !

Software version: 1325 | 2015-11-22 07:33:28
Uses New Spreadsheets | 2015-11-22 07:33:28
Usage end date: 2016-02-15 | 2015-11-22 07:33:28
Enabled for: Advanced Features. | 2015-11-22 07:33:28
Enabled for: Sierra Chart Historical Data Service. | 2015-11-22 07:33:28
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-11-22 07:33:28
Current selected Data/Trading service: Rithmic Trading | 2015-11-22 07:33:28
Chart Update Interval: 500 | 2015-11-22 07:33:28
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-11-22 07:33:28
2015-11-22 07:33:28 Local computer time | 2015-11-22 07:33:28
2015-11-22 12:33:28 Local computer time in UTC | 2015-11-22 07:33:28
2015-11-22 07:33:28 Local computer time in SC Time Zone | 2015-11-22 07:33:28
2015-11-22 12:33:28 Server time in UTC | 2015-11-22 07:33:28
Local computer UTC time and Server UTC time difference: 1 seconds. | 2015-11-22 07:33:28
Program path: C:\SierraChart(Rithmic)\ | 2015-11-22 07:33:28
Data Files path: C:\SierraChart(Rithmic)\Data\ | 2015-11-22 07:33:28
OS Version Number: 6.1 | 2015-11-22 07:33:28
Locale Information: C | 2015-11-22 07:33:28

Checking for new symbol settings for rim | 2015-11-22 07:33:28
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-11-22 07:33:28
HTTP connection to www.sierrachart.com:80 (3) | Connected. | 2015-11-22 07:33:29
Symbol settings are up-to-date for rim | 2015-11-22 07:33:29
Files to Open on Start up | Opening file: Global Futures.cht | 2015-11-22 07:33:31

Rithmic Trading | Port for executable: 52645 | 2015-11-22 07:33:34
Listening socket (628), port 52645 | Closed. | 2015-11-22 07:33:34
Rithmic Trading | Starting server: C:\SierraChart(Rithmic)\Rim\DTCBridge.exe | 2015-11-22 07:33:34
HTTP connection to www.sierrachart.com:80 (3) | Closed. No error. | 2015-11-22 07:33:34
HTTP connection to www.sierrachart.com:80 (3) | Shutdown and closed. | 2015-11-22 07:33:34
Rithmic Trading | Connecting to the server 127.0.0.1. Port 52645 | 2015-11-22 07:33:36
Socket (4) | Connected. | 2015-11-22 07:33:36
Rithmic Trading | Connected to server. | 2015-11-22 07:33:36
Rithmic Trading | Sending logon request message. | 2015-11-22 07:33:36
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2015-11-22 07:33:36
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart(Rithmic)\Rim\Rithmic.log | 2015-11-22 07:33:36
Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2015-11-22 07:33:36
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2015-11-22 07:33:39
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-11-22 07:33:39
Rithmic Trading | Server Name: DTC Bridge. | 2015-11-22 07:33:39
Rithmic Trading | Server protocol version: 7. Client protocol version: 7 | 2015-11-22 07:33:39
Rithmic Trading | Logon error from server | 2015-11-22 07:33:39
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-22 07:33:39
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-22 07:33:39
Socket (4) | Shutdown and closed. | 2015-11-22 07:33:39
Rithmic Trading | Disconnected from the server. | 2015-11-22 07:33:39
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-22 07:33:39

Rithmic Trading | Bridge process is still running. | 2015-11-22 07:33:41
Rithmic Trading | Connecting to the server 127.0.0.1. Port 52645 | 2015-11-22 07:33:43
Socket (5) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-11-22 07:33:44
Socket (5) | Shutdown and closed. | 2015-11-22 07:33:44
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-22 07:33:44
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-22 07:33:44
Rithmic Trading | Disconnected from the server. | 2015-11-22 07:33:44
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-22 07:33:44

Rithmic Trading | Bridge process is still running. | 2015-11-22 07:33:46
Rithmic Trading | Connecting to the server 127.0.0.1. Port 52645 | 2015-11-22 07:33:48
Socket (6) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-11-22 07:33:49
Socket (6) | Shutdown and closed. | 2015-11-22 07:33:49
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-22 07:33:49
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-22 07:33:49
Rithmic Trading | Disconnected from the server. | 2015-11-22 07:33:49
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-22 07:33:49

Rithmic Trading | Bridge process is still running. | 2015-11-22 07:33:51
Rithmic Trading | Connecting to the server 127.0.0.1. Port 52645 | 2015-11-22 07:33:53
Socket (7) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-11-22 07:33:54
Socket (7) | Shutdown and closed. | 2015-11-22 07:33:54
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-22 07:33:54
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-22 07:33:54
Rithmic Trading | Disconnected from the server. | 2015-11-22 07:33:54
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-22 07:33:54

Rithmic Trading | Bridge process is still running. | 2015-11-22 07:33:56
Rithmic Trading | Connecting to the server 127.0.0.1. Port 52645 | 2015-11-22 07:33:58
Socket (8) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-11-22 07:33:59
Socket (8) | Shutdown and closed. | 2015-11-22 07:33:59
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-22 07:33:59
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-22 07:33:59
Rithmic Trading | Disconnected from the server. | 2015-11-22 07:33:59
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-22 07:33:59

Rithmic Trading | Port for executable: 52801 | 2015-11-22 07:34:01
Listening socket (608), port 52801 | Closed. | 2015-11-22 07:34:01
Rithmic Trading | Starting server: C:\SierraChart(Rithmic)\Rim\DTCBridge.exe | 2015-11-22 07:34:01
Rithmic Trading | Connecting to the server 127.0.0.1. Port 52801 | 2015-11-22 07:34:03
Socket (9) | Connected. | 2015-11-22 07:34:03
Rithmic Trading | Connected to server. | 2015-11-22 07:34:03
Rithmic Trading | Sending logon request message. | 2015-11-22 07:34:03
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2015-11-22 07:34:03
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart(Rithmic)\Rim\Rithmic.log | 2015-11-22 07:34:03
Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2015-11-22 07:34:03
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2015-11-22 07:34:06
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-11-22 07:34:06
Rithmic Trading | Server Name: DTC Bridge. | 2015-11-22 07:34:06
Rithmic Trading | Server protocol version: 7. Client protocol version: 7 | 2015-11-22 07:34:06
Rithmic Trading | Logon error from server | 2015-11-22 07:34:06
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-22 07:34:06
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-22 07:34:06
Socket (9) | Shutdown and closed. | 2015-11-22 07:34:06
Rithmic Trading | Disconnected from the server. | 2015-11-22 07:34:06
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-22 07:34:06

Rithmic Trading | Bridge process is still running. | 2015-11-22 07:34:08
Rithmic Trading | Connecting to the server 127.0.0.1. Port 52801 | 2015-11-22 07:34:10
Socket (10) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-11-22 07:34:11
Socket (10) | Shutdown and closed. | 2015-11-22 07:34:11
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-22 07:34:11
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-22 07:34:11
Rithmic Trading | Disconnected from the server. | 2015-11-22 07:34:11
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-22 07:34:11

Rithmic Trading | Bridge process is still running. | 2015-11-22 07:34:13
Rithmic Trading | Connecting to the server 127.0.0.1. Port 52801 | 2015-11-22 07:34:15
Socket (11) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-11-22 07:34:17
Socket (11) | Shutdown and closed. | 2015-11-22 07:34:17
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-22 07:34:17
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-22 07:34:17
Rithmic Trading | Disconnected from the server. | 2015-11-22 07:34:17
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-22 07:34:17

Rithmic Trading | Bridge process is still running. | 2015-11-22 07:34:19
File >> Disconnect selected. | 2015-11-22 07:34:19
Rithmic Trading | Disconnected from the server. | 2015-11-22 07:34:19
[2015-11-22 13:52:36]
SC Developer - David - Posts: 660
The related error is this:
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2015-11-22 07:33:39
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-11-22 07:33:39

Refer to "Permission Denied" section here (step 17):
Rithmic Trading Platform Service: Setup Instructions
Date Time Of Last Edit: 2015-11-22 20:42:47

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