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Date/Time: Sat, 27 Apr 2024 22:56:51 +0000



refreshing chart

View Count: 664

[2015-11-18 18:50:28]
Premysl - Posts: 8
Hello, I have just sent you a message log for analysis. My chart does not go continuously. I have to refresh it all the time I want to see actual data. Before it works properly. Thank you for your help. Premysl
[2015-11-18 19:36:31]
Sierra Chart Engineering - Posts: 104368
You are running far too old of a version of Sierra Chart. Update with Help >> Current Version.

This is the problem:

SC Exchange Data - Server protocol version: 7. Client protocol version: 3. There is a protocol mismatch! | 2015-11-18 12:34:14
SC Exchange Data - Logon error from server : Unsupported client protocol version number. | 2015-11-18 12:34:14
Socket has been shutdown and closed. | 2015-11-18 12:34:14

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-11-18 19:36:45

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