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Date/Time: Sun, 28 Apr 2024 06:28:49 +0000



N225K december 2015 contract not showing much historical data

View Count: 652

[2015-11-18 14:14:13]
User705691 - Posts: 22
http://www.sierrachart.com/image.php?l=1447855953963.png


Chart starts at a few hours after the open on 11/16. Why will it not show past this?

Thanks.
[2015-11-18 18:07:48]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart to the latest release to minimize problems with Interactive Brokers "pacing violations". Here are instructions:
https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate

Follow the instructions here to increase the amount of data in the chart:
https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#DownloadingViewingMoreHistoricalIntradayData

Also be aware of all of this information here:
https://www.sierrachart.com/index.php?page=doc/IB.php#IBHistoricalDataIssues
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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