Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 02:10:23 +0000



Transition to new broker

View Count: 1410

[2013-06-19 23:49:45]
RLH1 - Posts: 2
Good evening,

Within the next week I will be transitioning to a new broker (currently my Sierra Chart subscription is paid for through Velocity Futures). I want to keep Sierra Chart but will need to pay for it under my own subscription - do I just create a new account under this username and let my username tied to my Velocity account lapse? Will all of my layouts, charts, chartbooks, etc., be retained?

Thank you for your assistance!

R. Hart
[2013-06-20 02:28:52]
Sierra Chart Engineering - Posts: 104368
Please follow the instructions here for this:
http://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html

You already have your own Sierra Chart account and this is the account that you use to log into this Support Board with. This is the one you will need to use.


You will not lose any of your Chartbooks.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-06-20 02:29:07

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account