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Date/Time: Fri, 03 Feb 2023 23:35:52 +0000



Transition to new broker

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[2013-06-19 23:49:45]
RLH1 - Posts: 2
Good evening,

Within the next week I will be transitioning to a new broker (currently my Sierra Chart subscription is paid for through Velocity Futures). I want to keep Sierra Chart but will need to pay for it under my own subscription - do I just create a new account under this username and let my username tied to my Velocity account lapse? Will all of my layouts, charts, chartbooks, etc., be retained?

Thank you for your assistance!

R. Hart
[2013-06-20 02:28:52]
Sierra Chart Engineering - Posts: 104357
Please follow the instructions here for this:
http://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html

You already have your own Sierra Chart account and this is the account that you use to log into this Support Board with. This is the one you will need to use.


You will not lose any of your Chartbooks.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-06-20 02:29:07

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