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Date/Time: Tue, 21 May 2024 03:35:45 +0000



Repeating Values on Numbers Bars Question

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[2015-11-11 18:11:54]
Sierra Chart Engineering - Posts: 104368
Reference:
https://docs.google.com/document/d/14Fo0ovnyj3QE9x8QuQlxq9QGwcknEzP-jlsF_rAx3Cs/edit?pli=1
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-11-11 18:14:51]
Sierra Chart Engineering - Posts: 104368
The repeating volume values in the screenshots you provided are an indication that you do not have Sierra Chart set to a tick by tick data configuration. Follow the instructions here to do that:
https://www.sierrachart.com/index.php?page=doc/doc_TickbyTickDataConfiguration.php

Make sure you re-download the data in the chart as explained. This will correct the problem.

It is very important for us that when you have questions like these to use the Support Board. Here are instructions:
Support Board Posting Information

You can login with Help >> Support Board from the Sierra Chart menu.

And when you want to post an image of a chart, use the method described here:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image

This is very important to us, because we need unscaled and lossless images. These are easiest for us to read.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-11-11 18:15:53
[2016-02-01 07:22:51]
User303704 - Posts: 9
Good morning,

Eurostoxx is not updating live prices on the charts. Is there an update requiring download of data?

Thanks
[2016-02-01 07:48:22]
Sierra Chart Engineering - Posts: 104368
We are checking on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-02-01 07:51:39]
Sierra Chart Engineering - Posts: 104368
The Easy Screen data feed was not sending data for this symbol. Possibly others as well. We reset the connection and it is now working.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-02-01 08:28:10]
User303704 - Posts: 9
OK thanks

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