Home >> Support Board

Support Board

Date/Time: Fri, 26 Apr 2024 17:04:54 +0000

How to Post a Message for Support

User Email Questions

View Count: 680

[2015-11-09 22:21:08] #1 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
• How to make charts for exchange traded spreads and fly. This is not easily supported with the connection that Sierra Chart has to the Easy Screen data feed. However, simple calendar spreads will be released we expect by 2015-11-13. Although historical data for them will only begin at that time and adding in additional historical data will take longer. • How to make a tick chart. These are called Number of Trades Per Bar charts. Refer to the documentation here for this: https://www.sierrachart.com/index.php?page=doc/doc_ChartSettings.html#TimePeriodPerBar • How to compute the Market settlement and what will be the symbols for the same. You can access the settlement values through the Quote Board feature which is documented here: https://www.sierrachart.com/index.php?page=doc/doc_GettingQuotes.html#QuoteBoard You just need to add the Settlement Price field to the quote board which is documented here: https://www.sierrachart.com/index.php?page=doc/doc_GettingQuotes.html#SettingFieldsDisplay We have released some changes just now to ensure that the settlement price is accurate with Easy Screen. • How to link the prices with Microsoft excel. To interface with Excel use the Spreadsheet study: https://www.sierrachart.com/index.php?page=doc/doc_SpreadsheetStudy.html You need to use the Use Excel Input: https://www.sierrachart.com/index.php?page=doc/doc_SpreadsheetStudyInputs.html#UseExcel Please use the Support Board for further questions like these. To login to this support board select Help >> Support Board from within Sierra Chart. Further information: Post questions, problems, and suggestions relating to the Sierra Chart software and services on the Sierra Chart Support Board. To post a message on the Support Board, click on this link: https://www.sierrachart.com/SupportBoard.php (on the board click on "How to Post a Message for Support") You will definitely receive a response from Sierra Chart Support on the board. We handle most of the software and services support on this Support Board to maintain efficiency, organize messages cleanly, support the easy attachment of images and files, and to be aware of what Sierra Chart account is being used. The Support Board is more reliable than e-mail. The Support Board is monitored by engineers and you will get the best quality and superior level of support there. Please use the Support Board, unless your message clearly requires privacy. Keep in mind the Support Board is NOT for account related issues such as a lost password, or payment issues. For those, use Account Support Tickets: https://www.sierrachart.com/usercp.php?page=SupportTickets Copy the text of your message and paste it on the Support Board if there is no reply to it here. After copying the message, you can paste the message on the Support Board by right clicking in the message box where you type your message and select the "Paste" command. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-10 04:17:48

To post a message in this thread, you need to log in with your Sierra Chart account: