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Date/Time: Sat, 27 Apr 2024 05:23:22 +0000



Position Does Not Exist

View Count: 676

[2015-11-09 08:57:29]
Ziklag - Posts: 73
See image attached; Send Orders To Trade Service (Yes), Auto-trading Enabled, and Simulation Mode "unchecked" but ...on getting signal, no order is sent to account yet the chart indicates like/as if a position was created; below is what I have in data/trade service settings

SocketConnectHost=fixreal.fxcorporate.com

SocketConnectPort=9030

SenderCompID=MD_7000301643_client1

TargetCompID=FXCM

TargetSubID=CFD_U10R1
imageSPX500 1 Min #1 2015-11-09 11_37_35.428.png / V - Attached On 2015-11-09 08:57:07 UTC - Size: 39.32 KB - 241 views
[2015-11-09 09:09:31]
Sierra Chart Engineering - Posts: 104368
We responded to this here:
Position Does Not Exist

However, we realize your Sender Comp ID is not set correctly.

Go to Global Settings >> Data/Trade Service Settings. Set the Sender Comp ID to:
7000301643_client1
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-11-09 09:10:03

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