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Date/Time: Sat, 10 May 2025 06:38:27 +0000



The live data source and trade window

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[2015-11-03 18:41:09]
User513952 - Posts: 85
I just renewed the plan today (OS from Window 7 to Windows 10), using my IB's live account to get data, but the live data source always shows it from "sim" account on the top status bar.

In the trade window, it also shows it is in "sim" account instead of "live" account.

Please help to solve it. Thanks
[2015-11-03 20:12:52]
Sierra Chart Engineering - Posts: 104368
Refer to the documentation here:
http://www.sierrachart.com/index.php?page=doc/doc_Trading.html#DifferenceBetweenSimAndNonSim
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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