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Date/Time: Sun, 05 May 2024 00:25:07 +0000



LMAX FIX API Demo Account

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[2015-11-02 17:47:03]
RobinHood - Posts: 3
Hello,
I have just downloaded a trial of Sierra Charts and I would like to try it with my LMAX FIX API demo account.
I am not succeeding in connecting to my LMAX account.
I even tried to set the server to fix-marketdata.london-demo.lmax.com, but it doesn't work.

Can you please tell me how to test LMAX demo API account?
Regards,
[2015-11-02 18:22:12]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-11-04 09:24:25]
RobinHood - Posts: 3
Hello,

I get this log when I try to connect using the LMAX tab:

LMAX Trading | Connecting. | 2015-11-04 09:14:34
LMAX Trading | Connecting to Demo Trade server: fix-order.london-demo.lmax.com:443 | 2015-11-04 09:14:34
LMAX FIX Trading socket (0) | Resolved address fix-order.london-demo.lmax.com to IP 91.215.166.65 | 2015-11-04 09:14:34
LMAX FIX Trading socket (947) | Connected. | 2015-11-04 09:14:34
LMAX FIX Trading socket (947) | Starting TLS 1.0 connection. | 2015-11-04 09:14:34
LMAX FIX Trading socket (947) | SSL connection established. | 2015-11-04 09:14:35
LMAX FIX Trading: Sending the Logon message. | 2015-11-04 09:14:35
LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2015-11-04 09:14:35
LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2015-11-04 09:14:35
LMAX FIX Trading socket (947) | SSL shutdown indicates not able to send 'close notify'. | 2015-11-04 09:14:35
LMAX FIX Trading socket (947) | SSL has been shut down. | 2015-11-04 09:14:35
LMAX FIX Trading socket (947) | SSL object has been freed. SSL state is now disconnected. | 2015-11-04 09:14:35
LMAX FIX Trading socket (947) | Shutdown and closed. | 2015-11-04 09:14:35
LMAX FIX Trading: Logged out and disconnected. | 2015-11-04 09:14:35
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-04 09:14:35
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-04 09:14:35
LMAX FIX Trading: DisconnectFIX called. | 2015-11-04 09:14:35
LMAX Trading | Disconnected from trade and market data servers. | 2015-11-04 09:14:35
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-04 09:14:35


And I get this log when I try to connect to the Universal FIX tab:

Universal FIX | Connecting. | 2015-11-04 09:25:29
EasyScreen FIX | Connecting to fix-order.london-demo.lmax.com:443 | 2015-11-04 09:25:29
EasyScreen FIX socket (0) | Resolved address fix-order.london-demo.lmax.com to IP 91.215.166.65 | 2015-11-04 09:25:29
EasyScreen FIX socket (983) | Connected. | 2015-11-04 09:25:29
EasyScreen FIX: Sending the Logon message. | 2015-11-04 09:25:29
EasyScreen FIX socket (983) | Closed. No error. | 2015-11-04 09:25:29
EasyScreen FIX socket (983) | Shutdown and closed. | 2015-11-04 09:25:29
EasyScreen FIX: Socket connection was closed without any logout messages sent or received. | 2015-11-04 09:25:29
EasyScreen FIX: Disconnected. | 2015-11-04 09:25:29
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-04 09:25:29
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-04 09:25:29
EasyScreen FIX: DisconnectFIX called. | 2015-11-04 09:25:29
Universal FIX | Disconnected. | 2015-11-04 09:25:29
Will reconnect to the server in 3.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-04 09:25:29



What is my problem?

Regards,
Date Time Of Last Edit: 2015-11-04 09:26:02
[2015-11-04 09:38:48]
Sierra Chart Engineering - Posts: 104368
You need to contact LMAX and let them know the FIX server is providing this message:

LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2015-11-04 09:14:35

Provide them your username and verify your password and have them make sure that you are able to connect to the FIX server.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-11-04 10:08:45]
RobinHood - Posts: 3
Ok,
I have just called them.
They told me that for FIX API on Demo I need a special authorization.
The .NET/Java APIs don't need such authorizations, thats why I was surprised.

Thanks for the support.
[2015-11-04 10:10:43]
Sierra Chart Engineering - Posts: 104368
Right, and it does not make sense.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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