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Get blank chart when try to open ZBZ5 chart.?

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[2015-11-02 10:50:43] #1 [Go To First Post]
User53283 - Posts: 6
Trying to get 30 yr bonds Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\zbz5.dly \| 2015-11-02 00:47:27 HD Request # 151 \| Downloading Historical Daily chart data for ZBZ5. Starting date: 1965-11-01. Service: fxcm \| 2015-11-02 00:47:27 HD Request # 151 \| Error downloading historical Daily data for ZBZ5. The futures symbol format is invalid. The year must be 2 digits. \| 2015-11-02 00:47:27 * HD Request # 151 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ZBZ5 \| 2015-11-02 00:47:27 HD Request # 151 \| Daily download COMPLETE for ZBZ5. Completion time: 0s. Unique request ID: 148 \| 2015-11-02 00:47:27 Removed historical data download ID 148 \| 2015-11-02 00:47:27 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\zbz5.dly \| 2015-11-02 00:47:28 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\zbz5.dly \| 2015-11-02 00:48:31 HD Request # 152 \| Downloading Historical Daily chart data for ZBZ5. Starting date: 1965-11-01. Service: fxcm \| 2015-11-02 00:48:32 HD Request # 152 \| Error downloading historical Daily data for ZBZ5. The futures symbol format is invalid. The year must be 2 digits. \| 2015-11-02 00:48:32 * HD Request # 152 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ZBZ5 \| 2015-11-02 00:48:32 HD Request # 152 \| Daily download COMPLETE for ZBZ5. Completion time: 0s. Unique request ID: 149 \| 2015-11-02 00:48:32 Removed historical data download ID 149 \| 2015-11-02 00:48:32 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\zbz5.dly \| 2015-11-02 00:48:32

[2015-11-02 10:53:25] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the problem: HD Request # 152 \| Error downloading historical Daily data for ZBZ5. The futures symbol format is invalid. The year must be 2 digits. \| 2015-11-02 00:48:32 * The symbol needs to be ZBZ15. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-11-03 10:46:29] #3 [Go To First Post]
User53283 - Posts: 6
still get a blank chart with ZBZ15

[2015-11-03 15:37:32] #4 [Go To First Post]
Sierra Chart - Max - Posts: 5605
Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support

[2015-11-03 20:48:02] #5 [Go To First Post]
User53283 - Posts: 6
Software version: 1224 \| 2015-11-03 10:41:07 Uses New Spreadsheets \| 2015-11-03 10:41:07 Usage end date: 2015-11-09 \| 2015-11-03 10:41:07 Enabled for: Advanced Features. \| 2015-11-03 10:41:07 Enabled for: Advanced Features 2. \| 2015-11-03 10:41:07 Enabled for: Sierra Chart Historical Data Service. \| 2015-11-03 10:41:07 Allow Support for Sierra Chart Data Feeds is enabled. \| 2015-11-03 10:41:07 Active service: SC Forex Data (FXCM) \| 2015-11-03 10:41:07 Time Zone: -10:00:00 (HST-10) \| 2015-11-03 10:41:07 2015-11-03 10:41:07 Local computer clock time \| 2015-11-03 10:41:07 2015-11-03 20:41:07 GMT time \| 2015-11-03 10:41:07 2015-11-03 10:41:07 Time zone adjusted time \| 2015-11-03 10:41:07 Time difference to server time: 7 seconds. \| 2015-11-03 10:41:07 Program path: C:\SierraChart\ \| 2015-11-03 10:41:07 Data Files path: C:\SierraChart\Data\ \| 2015-11-03 10:41:07 OS Version Number: 6.1 \| 2015-11-03 10:41:07 Locale Information: C \| 2015-11-03 10:41:07 Checking for new symbol settings for fxcm \| 2015-11-03 10:41:07 HTTP connection to www.sierrachart.com:80 (0) \| Resolved address sierrachart.com to IP 5.9.8.236 \| 2015-11-03 10:41:07 HTTP connection to www.sierrachart.com:80 (1) \| Connected. \| 2015-11-03 10:41:07 Requesting symbol settings for fxcm. Overwrite = on. \| 2015-11-03 10:41:07 Symbol settings received. \| 2015-11-03 10:41:08 Processed received symbol settings \| 2015-11-03 10:41:08 SC Forex Data (FXCM) \| Connecting to the server ds4.sierracharts.com. Port 443 \| 2015-11-03 10:41:12 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2015-11-03 10:41:12 Socket (2) \| Connected. \| 2015-11-03 10:41:12 SC Forex Data (FXCM) \| Connected to server. \| 2015-11-03 10:41:12 SC Forex Data (FXCM) \| Sending logon request message. \| 2015-11-03 10:41:12 SC Forex Data (FXCM) \| Server Name: SC Realtime Server. \| 2015-11-03 10:41:12 SC Forex Data (FXCM) \| Server protocol version: 7. Client protocol version: 5. There is a protocol mismatch! \| 2015-11-03 10:41:12 SC Forex Data (FXCM) \| Successfully connected. \| 2015-11-03 10:41:12 HTTP connection to www.sierrachart.com:80 (1) \| Closed. No error. \| 2015-11-03 10:41:13 HTTP connection to www.sierrachart.com:80 (1) \| Shutdown and closed. \| 2015-11-03 10:41:13 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\zbz15.scid \| 2015-11-03 10:41:23 SC Forex Data (FXCM) \| Starting real-time market data updates for: GBPUSD. ID: 1 \| 2015-11-03 10:41:23 Intraday data recording state for symbol GBPUSD is set to download pending. \| 2015-11-03 10:41:24 HD Request # 2 \| Downloading Intraday chart data for GBPUSD to the file GBPUSD.scid. Service: fxcm \| 2015-11-03 10:41:24 HD Request # 2 \| Download start Date-Time: 2015-11-03 10:34:47.0 \| 2015-11-03 10:41:24 HD Request # 2 \| Using server: ds3.sierracharts.com port 10149 \| 2015-11-03 10:41:24 SC Forex Data (FXCM) \| Starting real-time market data updates for: SPX500. ID: 2 \| 2015-11-03 10:41:24 SC Forex Data (FXCM) \| Starting real-time market data updates for: EURUSD. ID: 3 \| 2015-11-03 10:41:24 Intraday data recording state for symbol EURUSD is set to download pending. \| 2015-11-03 10:41:24 SC Forex Data (FXCM) \| Starting real-time market data updates for: XAUUSD. ID: 4 \| 2015-11-03 10:41:24 Intraday data recording state for symbol XAUUSD is set to download pending. \| 2015-11-03 10:41:24 SC Forex Data (FXCM) \| Starting real-time market data updates for: USOil. ID: 5 \| 2015-11-03 10:41:24 Intraday data recording state for symbol USOil is set to download pending. \| 2015-11-03 10:41:24 Intraday data recording state for symbol SPX500 is set to download pending. \| 2015-11-03 10:41:24 SC Forex Data (FXCM) \| Starting real-time market data updates for: GER30. ID: 6 \| 2015-11-03 10:41:24 Intraday data recording state for symbol GER30 is set to download pending. \| 2015-11-03 10:41:24 SC Market Stats \| Starting real-time market data updates for: USDX. ID: 7 \| 2015-11-03 10:41:24 SC Market Stats \| Connecting to the server ds5.sierracharts.com. Port 443 \| 2015-11-03 10:41:24 Intraday data recording state for symbol USDX is set to download pending. \| 2015-11-03 10:41:24 SC Forex Data (FXCM) \| Starting real-time market data updates for: AUDUSD. ID: 8 \| 2015-11-03 10:41:24 Intraday data recording state for symbol AUDUSD is set to download pending. \| 2015-11-03 10:41:24 SC Forex Data (FXCM) \| Starting real-time market data updates for: ZBZ15. ID: 9 \| 2015-11-03 10:41:24 Intraday data recording state for symbol ZBZ15 is set to download pending. \| 2015-11-03 10:41:24 SC Forex Data (FXCM) \| Starting real-time market data updates for: USDJPY. ID: 10 \| 2015-11-03 10:41:24 Intraday data recording state for symbol USDJPY is set to download pending. \| 2015-11-03 10:41:24 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-11-03 10:41:24 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-11-03 10:41:24 Socket (3) \| Connected. \| 2015-11-03 10:41:24 HD Request # 2 \| Sending historical data logon request message. \| 2015-11-03 10:41:24 Real-time data for symbol ZBZ15 is currently unavailable. \| 2015-11-03 10:41:24 Socket (4) \| Connected. \| 2015-11-03 10:41:24 SC Market Stats \| Connected to server. \| 2015-11-03 10:41:24 SC Market Stats \| Sending logon request message. \| 2015-11-03 10:41:24 HD Request # 2 \| Requesting Intraday data. Start Date-Time: 2015-11-03 10:34:47. Record interval: 0. Symbol: GBPUSD \| 2015-11-03 10:41:25 HD Request # 2 \| Decompressing data. \| 2015-11-03 10:41:25 HD Request # 2 \| Receiving Intraday data for GBPUSD starting at 2015-11-03 10:34:47 \| 2015-11-03 10:41:25 HD Request # 2 \| Timestamp of first Intraday data file record written: 2015-11-03 10:34:50 \| 2015-11-03 10:41:25 SC Market Stats \| Server Name: SC Realtime Server. \| 2015-11-03 10:41:25 SC Market Stats \| Server protocol version: 7. Client protocol version: 5. There is a protocol mismatch! \| 2015-11-03 10:41:25 SC Market Stats \| Successfully connected. \| 2015-11-03 10:41:25 SC Market Stats \| Restarting real-time data updates for symbol: USDX \| 2015-11-03 10:41:25 Socket (3) \| Shutdown and closed. \| 2015-11-03 10:41:25 The network socket for historical data has been closed. \| 2015-11-03 10:41:25 HD Request # 2 \| Received 670 records from 2015-11-03 10:34:47 to 2015-11-03 10:41:27 (6.7 minutes) and wrote 669 records for GBPUSD \| 2015-11-03 10:41:25 Added 4 Time and Sales records to Intraday data file for GBPUSD after download. \| 2015-11-03 10:41:25 HD Request # 2 \| Intraday download COMPLETE for GBPUSD. Completion time: 1s. Unique request ID: 1 \| 2015-11-03 10:41:25 Removed historical data download ID 1 \| 2015-11-03 10:41:25 Real-time Intraday chart data file updates started for GBPUSD \| 2015-11-03 10:41:25 HD Request # 3 \| Downloading Historical Daily chart data for SPX500. Starting date: 2015-11-02. Service: fxcm \| 2015-11-03 10:41:25 HD Request # 3 \| Using server: ds4.sierracharts.com port 10149 \| 2015-11-03 10:41:25 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2015-11-03 10:41:25 Socket (5) \| Connected. \| 2015-11-03 10:41:25 HD Request # 3 \| Sending historical data logon request message. \| 2015-11-03 10:41:25 HD Request # 3 \| Requesting historical Daily data starting at 2015-11-02. \| 2015-11-03 10:41:26 HD Request # 3 \| Decompressing data. \| 2015-11-03 10:41:27 HD Request # 3 \| Receiving historical Daily data for SPX500 starting at 2015-11-02 \| 2015-11-03 10:41:27 Writing historical Daily data for SPX500 to the file SPX500.dly \| 2015-11-03 10:41:27 Socket (5) \| Shutdown and closed. \| 2015-11-03 10:41:27 The network socket for historical data has been closed. \| 2015-11-03 10:41:27 HD Request # 3 \| Received 2 records from 2015-11-02 00:00:00 to 2015-11-03 00:00:00 (2.0 days) and wrote 2 records for SPX500 \| 2015-11-03 10:41:28 HD Request # 3 \| Daily download COMPLETE for SPX500. Completion time: 3s. Unique request ID: 2 \| 2015-11-03 10:41:28 Removed historical data download ID 2 \| 2015-11-03 10:41:28 HD Request # 4 \| Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm \| 2015-11-03 10:41:29 HD Request # 4 \| Download start Date-Time: 2015-11-03 10:34:46.0 \| 2015-11-03 10:41:29 HD Request # 4 \| Using server: ds3.sierracharts.com port 10149 \| 2015-11-03 10:41:29 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-11-03 10:41:29 Socket (6) \| Connected. \| 2015-11-03 10:41:29 HD Request # 4 \| Sending historical data logon request message. \| 2015-11-03 10:41:29 HD Request # 4 \| Requesting Intraday data. Start Date-Time: 2015-11-03 10:34:46. Record interval: 0. Symbol: EURUSD \| 2015-11-03 10:41:29 HD Request # 4 \| Decompressing data. \| 2015-11-03 10:41:29 HD Request # 4 \| Receiving Intraday data for EURUSD starting at 2015-11-03 10:34:46 \| 2015-11-03 10:41:29 HD Request # 4 \| Timestamp of first Intraday data file record written: 2015-11-03 10:34:47 \| 2015-11-03 10:41:29 Socket (6) \| Shutdown and closed. \| 2015-11-03 10:41:29 The network socket for historical data has been closed. \| 2015-11-03 10:41:29 HD Request # 4 \| Received 681 records from 2015-11-03 10:34:46 to 2015-11-03 10:41:35 (6.8 minutes) and wrote 679 records for EURUSD \| 2015-11-03 10:41:29 Added 14 Time and Sales records to Intraday data file for EURUSD after download. \| 2015-11-03 10:41:29 HD Request # 4 \| Intraday download COMPLETE for EURUSD. Completion time: 0s. Unique request ID: 3 \| 2015-11-03 10:41:29 Removed historical data download ID 3 \| 2015-11-03 10:41:29 Real-time Intraday chart data file updates started for EURUSD \| 2015-11-03 10:41:29 HD Request # 5 \| Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm \| 2015-11-03 10:41:29 HD Request # 5 \| Download start Date-Time: 2015-11-03 10:34:45.0 \| 2015-11-03 10:41:29 HD Request # 5 \| Using server: ds5.sierracharts.com port 10149 \| 2015-11-03 10:41:29 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-11-03 10:41:29 Socket (7) \| Connected. \| 2015-11-03 10:41:30 HD Request # 5 \| Sending historical data logon request message. \| 2015-11-03 10:41:30 HD Request # 5 \| Requesting Intraday data. Start Date-Time: 2015-11-03 10:34:45. Record interval: 0. Symbol: XAUUSD \| 2015-11-03 10:41:31 HD Request # 5 \| Decompressing data. \| 2015-11-03 10:41:31 HD Request # 5 \| Receiving Intraday data for XAUUSD starting at 2015-11-03 10:34:45 \| 2015-11-03 10:41:31 HD Request # 5 \| Timestamp of first Intraday data file record written: 2015-11-03 10:34:48 \| 2015-11-03 10:41:31 Socket (7) \| Shutdown and closed. \| 2015-11-03 10:41:31 The network socket for historical data has been closed. \| 2015-11-03 10:41:31 HD Request # 5 \| Received 708 records from 2015-11-03 10:34:45 to 2015-11-03 10:41:36 (6.9 minutes) and wrote 703 records for XAUUSD \| 2015-11-03 10:41:31 Added 5 Time and Sales records to Intraday data file for XAUUSD after download. \| 2015-11-03 10:41:31 HD Request # 5 \| Intraday download COMPLETE for XAUUSD. Completion time: 2s. Unique request ID: 4 \| 2015-11-03 10:41:31 Removed historical data download ID 4 \| 2015-11-03 10:41:31 Real-time Intraday chart data file updates started for XAUUSD \| 2015-11-03 10:41:31 HD Request # 6 \| Downloading Intraday chart data for USOil to the file USOil.scid. Service: fxcm \| 2015-11-03 10:41:31 HD Request # 6 \| Download start Date-Time: 2015-11-03 10:34:46.0 \| 2015-11-03 10:41:31 HD Request # 6 \| Using server: ds4.sierracharts.com port 10149 \| 2015-11-03 10:41:31 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2015-11-03 10:41:31 Socket (8) \| Connected. \| 2015-11-03 10:41:31 HD Request # 6 \| Sending historical data logon request message. \| 2015-11-03 10:41:31 HD Request # 6 \| Requesting Intraday data. Start Date-Time: 2015-11-03 10:34:46. Record interval: 0. Symbol: USOil \| 2015-11-03 10:41:31 HD Request # 6 \| Decompressing data. \| 2015-11-03 10:41:31 HD Request # 6 \| Receiving Intraday data for USOil starting at 2015-11-03 10:34:46 \| 2015-11-03 10:41:31 HD Request # 6 \| Timestamp of first Intraday data file record written: 2015-11-03 10:34:58 \| 2015-11-03 10:41:31 Socket (8) \| Shutdown and closed. \| 2015-11-03 10:41:31 The network socket for historical data has been closed. \| 2015-11-03 10:41:31 HD Request # 6 \| Received 87 records from 2015-11-03 10:34:46 to 2015-11-03 10:41:33 (6.8 minutes) and wrote 86 records for USOil \| 2015-11-03 10:41:31 HD Request # 6 \| Intraday download COMPLETE for USOil. Completion time: 0s. Unique request ID: 5 \| 2015-11-03 10:41:31 Removed historical data download ID 5 \| 2015-11-03 10:41:31 Real-time Intraday chart data file updates started for USOil \| 2015-11-03 10:41:31 HD Request # 7 \| Downloading Intraday chart data for SPX500 to the file SPX500.scid. Service: fxcm \| 2015-11-03 10:41:31 HD Request # 7 \| Download start Date-Time: 2015-11-03 10:34:45.0 \| 2015-11-03 10:41:31 HD Request # 7 \| Using server: ds3.sierracharts.com port 10149 \| 2015-11-03 10:41:31 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-11-03 10:41:31 Socket (9) \| Connected. \| 2015-11-03 10:41:31 HD Request # 7 \| Sending historical data logon request message. \| 2015-11-03 10:41:31 HD Request # 7 \| Requesting Intraday data. Start Date-Time: 2015-11-03 10:34:45. Record interval: 0. Symbol: SPX500 \| 2015-11-03 10:41:32 HD Request # 7 \| Decompressing data. \| 2015-11-03 10:41:32 HD Request # 7 \| Receiving Intraday data for SPX500 starting at 2015-11-03 10:34:45 \| 2015-11-03 10:41:32 HD Request # 7 \| Timestamp of first Intraday data file record written: 2015-11-03 10:34:48 \| 2015-11-03 10:41:32 Socket (9) \| Shutdown and closed. \| 2015-11-03 10:41:32 The network socket for historical data has been closed. \| 2015-11-03 10:41:32 HD Request # 7 \| Received 459 records from 2015-11-03 10:34:45 to 2015-11-03 10:41:36 (6.9 minutes) and wrote 456 records for SPX500 \| 2015-11-03 10:41:32 HD Request # 7 \| Intraday download COMPLETE for SPX500. Completion time: 2s. Unique request ID: 6 \| 2015-11-03 10:41:33 Removed historical data download ID 6 \| 2015-11-03 10:41:33 Real-time Intraday chart data file updates started for SPX500 \| 2015-11-03 10:41:33 HD Request # 8 \| Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm \| 2015-11-03 10:41:33 HD Request # 8 \| Download start Date-Time: 2015-11-03 10:34:45.0 \| 2015-11-03 10:41:33 HD Request # 8 \| Using server: ds5.sierracharts.com port 10149 \| 2015-11-03 10:41:33 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-11-03 10:41:33 Socket (10) \| Connected. \| 2015-11-03 10:41:33 HD Request # 8 \| Sending historical data logon request message. \| 2015-11-03 10:41:33 HD Request # 8 \| Requesting Intraday data. Start Date-Time: 2015-11-03 10:34:45. Record interval: 0. Symbol: GER30 \| 2015-11-03 10:41:33 HD Request # 8 \| Decompressing data. \| 2015-11-03 10:41:33 HD Request # 8 \| Receiving Intraday data for GER30 starting at 2015-11-03 10:34:45 \| 2015-11-03 10:41:33 HD Request # 8 \| Timestamp of first Intraday data file record written: 2015-11-03 10:34:48 \| 2015-11-03 10:41:33 Socket (10) \| Shutdown and closed. \| 2015-11-03 10:41:33 The network socket for historical data has been closed. \| 2015-11-03 10:41:33 HD Request # 8 \| Received 84 records from 2015-11-03 10:34:45 to 2015-11-03 10:41:03 (6.3 minutes) and wrote 82 records for GER30 \| 2015-11-03 10:41:33 HD Request # 8 \| Intraday download COMPLETE for GER30. Completion time: 0s. Unique request ID: 7 \| 2015-11-03 10:41:33 Removed historical data download ID 7 \| 2015-11-03 10:41:33 Real-time Intraday chart data file updates started for GER30 \| 2015-11-03 10:41:33 HD Request # 9 \| Downloading Intraday chart data for USDX to the file USDX.scid. Service: statscalc \| 2015-11-03 10:41:33 HD Request # 9 \| Download start Date-Time: 2015-11-03 10:34:46.0 \| 2015-11-03 10:41:33 HD Request # 9 \| Using server: ds4.sierracharts.com port 10149 \| 2015-11-03 10:41:33 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2015-11-03 10:41:33 Socket (11) \| Connected. \| 2015-11-03 10:41:33 HD Request # 9 \| Sending historical data logon request message. \| 2015-11-03 10:41:33 HD Request # 9 \| Requesting Intraday data. Start Date-Time: 2015-11-03 10:34:46. Record interval: 0. Symbol: USDX \| 2015-11-03 10:41:33 HD Request # 9 \| Decompressing data. \| 2015-11-03 10:41:33 HD Request # 9 \| Receiving Intraday data for USDX starting at 2015-11-03 10:34:46 \| 2015-11-03 10:41:33 HD Request # 9 \| Timestamp of first Intraday data file record written: 2015-11-03 10:34:47 \| 2015-11-03 10:41:33 Socket (11) \| Shutdown and closed. \| 2015-11-03 10:41:34 The network socket for historical data has been closed. \| 2015-11-03 10:41:34 HD Request # 9 \| Received 322 records from 2015-11-03 10:34:46 to 2015-11-03 10:41:39 (6.9 minutes) and wrote 321 records for USDX \| 2015-11-03 10:41:34 Added 2 Time and Sales records to Intraday data file for USDX after download. \| 2015-11-03 10:41:34 HD Request # 9 \| Intraday download COMPLETE for USDX. Completion time: 0s. Unique request ID: 8 \| 2015-11-03 10:41:34 Removed historical data download ID 8 \| 2015-11-03 10:41:34 Real-time Intraday chart data file updates started for USDX \| 2015-11-03 10:41:34 HD Request # 10 \| Downloading Intraday chart data for AUDUSD to the file AUDUSD.scid. Service: fxcm \| 2015-11-03 10:41:34 HD Request # 10 \| Download start Date-Time: 2015-11-03 10:34:46.0 \| 2015-11-03 10:41:34 HD Request # 10 \| Using server: ds3.sierracharts.com port 10149 \| 2015-11-03 10:41:34 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-11-03 10:41:34 Socket (12) \| Connected. \| 2015-11-03 10:41:34 HD Request # 10 \| Sending historical data logon request message. \| 2015-11-03 10:41:34 HD Request # 10 \| Requesting Intraday data. Start Date-Time: 2015-11-03 10:34:46. Record interval: 0. Symbol: AUDUSD \| 2015-11-03 10:41:34 HD Request # 10 \| Decompressing data. \| 2015-11-03 10:41:34 HD Request # 10 \| Receiving Intraday data for AUDUSD starting at 2015-11-03 10:34:46 \| 2015-11-03 10:41:34 HD Request # 10 \| Timestamp of first Intraday data file record written: 2015-11-03 10:34:47 \| 2015-11-03 10:41:34 Socket (12) \| Shutdown and closed. \| 2015-11-03 10:41:34 The network socket for historical data has been closed. \| 2015-11-03 10:41:34 HD Request # 10 \| Received 721 records from 2015-11-03 10:34:46 to 2015-11-03 10:41:39 (6.9 minutes) and wrote 717 records for AUDUSD \| 2015-11-03 10:41:34 Added 5 Time and Sales records to Intraday data file for AUDUSD after download. \| 2015-11-03 10:41:34 HD Request # 10 \| Intraday download COMPLETE for AUDUSD. Completion time: 0s. Unique request ID: 9 \| 2015-11-03 10:41:34 Removed historical data download ID 9 \| 2015-11-03 10:41:34 Real-time Intraday chart data file updates started for AUDUSD \| 2015-11-03 10:41:34 HD Request # 11 \| Downloading Intraday chart data for ZBZ15 to the file ZBZ15.scid. Service: fxcm \| 2015-11-03 10:41:34 HD Request # 11 \| Download start Date-Time: 2015-05-01 10:41:34.0 \| 2015-11-03 10:41:34 HD Request # 11 \| Using server: ds5.sierracharts.com port 10149 \| 2015-11-03 10:41:34 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-11-03 10:41:34 Socket (13) \| Connected. \| 2015-11-03 10:41:34 HD Request # 11 \| Sending historical data logon request message. \| 2015-11-03 10:41:34 HD Request # 11 \| Requesting Intraday data. Start Date-Time: 2015-05-01 10:41:34. Record interval: 0. Symbol: ZBZ15 \| 2015-11-03 10:41:34 Socket (13) \| Shutdown and closed. \| 2015-11-03 10:41:34 The network socket for historical data has been closed. \| 2015-11-03 10:41:34 HD Request # 11 \| Error downloading historical Intraday data for ZBZ15. Historical data file not available for symbol. \| 2015-11-03 10:41:34 * HD Request # 11 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ZBZ15 \| 2015-11-03 10:41:34 HD Request # 11 \| Intraday download COMPLETE for ZBZ15. Completion time: 0s. Unique request ID: 10 \| 2015-11-03 10:41:34 Removed historical data download ID 10 \| 2015-11-03 10:41:34 Real-time Intraday chart data file updates started for ZBZ15 \| 2015-11-03 10:41:34 HD Request # 12 \| Downloading Intraday chart data for USDJPY to the file USDJPY.scid. Service: fxcm \| 2015-11-03 10:41:35 HD Request # 12 \| Download start Date-Time: 2015-11-03 10:34:47.0 \| 2015-11-03 10:41:35 HD Request # 12 \| Using server: ds4.sierracharts.com port 10149 \| 2015-11-03 10:41:35 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2015-11-03 10:41:35 Socket (14) \| Connected. \| 2015-11-03 10:41:35 HD Request # 12 \| Sending historical data logon request message. \| 2015-11-03 10:41:35 HD Request # 12 \| Requesting Intraday data. Start Date-Time: 2015-11-03 10:34:47. Record interval: 0. Symbol: USDJPY \| 2015-11-03 10:41:35 HD Request # 12 \| Decompressing data. \| 2015-11-03 10:41:35 HD Request # 12 \| Receiving Intraday data for USDJPY starting at 2015-11-03 10:34:47 \| 2015-11-03 10:41:35 HD Request # 12 \| Timestamp of first Intraday data file record written: 2015-11-03 10:34:47 \| 2015-11-03 10:41:35 Socket (14) \| Shutdown and closed. \| 2015-11-03 10:41:35 The network socket for historical data has been closed. \| 2015-11-03 10:41:35 HD Request # 12 \| Received 589 records from 2015-11-03 10:34:47 to 2015-11-03 10:41:39 (6.9 minutes) and wrote 584 records for USDJPY \| 2015-11-03 10:41:35 HD Request # 12 \| Intraday download COMPLETE for USDJPY. Completion time: 0s. Unique request ID: 11 \| 2015-11-03 10:41:35 Removed historical data download ID 11 \| 2015-11-03 10:41:35 Real-time Intraday chart data file updates started for USDJPY \| 2015-11-03 10:41:35 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\zbz15.scid \| 2015-11-03 10:42:35 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\zbz15.scid \| 2015-11-03 10:45:53

[2015-11-03 22:25:53] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see you want Intraday data for ZBZ15. For futures you need to use the Sierra Chart Historical Data Service: http://www.sierrachart.com/index.php?page=doc/SierraChartHistoricalData.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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