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Date/Time: Thu, 28 Mar 2024 16:34:00 +0000



Historical Data download

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[2015-10-27 13:49:48]
User22591 - Posts: 133
For the past weeks delayed data download in the mornings. At present I am having charts hank up waiting to complete download for the past 20 minutes.

What could be the problem?

Winston
Date Time Of Last Edit: 2015-10-27 14:56:44
[2015-10-27 14:56:34]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart by following these instructions here:
https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate


After that follow through these instructions:
https://www.sierrachart.com/index.php?page=doc/IB.php#SlowDownloading
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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