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Date/Time: Wed, 24 Apr 2024 20:04:02 +0000



AMP/TTNET backfill missing

View Count: 743

[2015-10-26 14:52:08]
User96296 - Posts: 28
Today's intraday backfill is missing for FDAX-201512-Eurex with AMP/TTNET.

Is this on AMP/TTNET side?
[2015-10-26 16:38:49]
Sierra Chart Engineering - Posts: 104368
This is now resolved. Right-click before the missing data in the chart and select Delete and Download Data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-10-26 16:43:49
[2015-10-27 18:26:22]
User381579 - Posts: 1
I have a similar problem with backfill from IB. Since yesterday no quotes for FDAX-201512. "Delete and Download" doesn´t work either: IB Error Code 366
[2015-10-27 18:36:12]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to update the symbol settings:

https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps


Use this new symbol format you will find in File >> Find Symbol >> Futures:
DAX-######-DTB-EUR-25

You can change the symbol of existing charts through Chart >> Chart Settings >> Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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