Support Board
Date/Time: Sat, 10 May 2025 01:47:18 +0000
not able to connect to sierra chart
View Count: 740
| [2015-10-22 19:16:45] |
| User55314 - Posts: 7 |
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just added credit for additional services but not able to connect. http://www.sierrachart.com/image.php?l=1445541381349.png
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| [2015-10-22 23:00:31] |
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So you want to use the Sierra Chart Exchange Data Feed? You need to follow through the step-by-step instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions It is more than just adding credit to the Additional Services Balance. And based upon the symbol we see in the chart,, you will need to activate the US Equities exchange if you want real-time data. And that exchange requires you complete the NASDAQ and NYSE agreements. You will see a link to complete those agreements on the Activate/Deactivate Exchanges page. The instructions explain all of this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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